Process Associate : 18K : Grads and UG : 5 Days Work : Apply : Call

Outpace Consulting Services; New Delhi, Gurugram District; On-site; INR 190,000 - 223,000; Full time

Benefits offered by this job

Two-way cab

Job summary

Outpace Consulting Services in Gurgaon is hiring a Customer Support Executive, ideal for fresh graduates seeking a start in the BPO/ITES industry. You will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

The role offers a 24x7 rotational shift, 5 working days with 2 rotational offs, and in-hand salary of 17,000–20,000 plus incentives.

Qualifications

• Graduate freshers are eligible for this role.

Responsibilities

• Handle customer queries related to products/services.
• Resolve customer issues and provide timely solutions.
• Assist customers with navigation and basic troubleshooting.
• Maintain professional communication and customer satisfaction.
• Record interactions and update details in CRM systems.

Education

Graduate Freshers

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Job Details

• Profile: Customer Support
• Eligibility: Graduate Freshers
• Salary: 17000 - 20000 in Hand Plus Incentives
• Shift: 24x7 Rotational
• Working Days: 5 Days Working (2 Rotational Offs)
• Facilities: Both Side Cab
• Process Type: International
• Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

• Great opportunity for freshers to start corporate career
• Exposure to international customer handling
• Fixed salary + performance incentives
• Structured training & growth opportunities
• Work with a leading ITES company

Important Notes

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.