Process Associate

Mindpool Technologies; Pune District; Hybrid; INR 350,000 - 480,000; Full time

Job summary

Mindpool Technologies in Pune invites a detail-oriented candidate to assist with payer enrollment applications, track requests, and maintain organized enrollment records. You will support client onboarding and implementation tasks while updating internal systems and providing timely status updates to teammates.

This role emphasizes accuracy in document review, following payer enrollment processes, and contributing to reporting and process improvements.

Qualifications

• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks simultaneously.
• Customer-service mindset.
• Experience with academic projects, internships, or extracurricular activities demonstrating teamwork and responsibility

Responsibilities

• Assist with preparing and submitting payer enrollment applications.
• Track enrollment requests and update internal systems and trackers.
• Review documents for completeness and accuracy.
• Follow up on pending enrollment requests with internal teams and payers.
• Maintain organized records of enrollment activities.
• Support client onboarding and implementation-related tasks.
• Provide status updates to team members and stakeholders as needed.
• Learn and follow payer enrollment processes and company procedures.
• Assist with reporting and administrative tasks related to enrollments.
• Participate in team meetings, training sessions, and process improvement initiatives.

Skills

Analytical thinking

Problem solving

Multitasking

Customer service mindset

Job description

Role & responsibilities

• Assist with preparing and submitting payer enrollment applications.
• Track enrollment requests and update internal systems and trackers.
• Review documents for completeness and accuracy.
• Follow up on pending enrollment requests with internal teams and payers.
• Maintain organized records of enrollment activities.
• Support client onboarding and implementation-related tasks.
• Provide status updates to team members and stakeholders as needed.
• Learn and follow payer enrollment processes and company procedures.
• Assist with reporting and administrative tasks related to enrollments.
• Participate in team meetings, training sessions, and process improvement initiatives.

Preferred candidate profile

• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks simultaneously.
• Customer-service mindset.
• Experience with academic projects, internships, or extracurricular activities demonstrating teamwork and responsibility