Principal Service Delivery Engineer

4026 Sabre Travel Technologies; Bengaluru; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

Sabre Travel Technologies is seeking a Principal - Service Delivery, Data & Analytics in Bengaluru to own complex, end-to-end Data & Analytics solutions for airline customers. The role blends technical leadership with hands-on development, ensuring reliable delivery in customer environments.

The ideal candidate will write production-quality Java and Python, lead cross-functional delivery, and shape solutions aligned to customer value and platform capabilities.

Qualifications

• Strong hands-on Java experience and Python for data and automation.
• Cloud-native architecture with Kubernetes, Docker, and microservices.
• Experience with data platforms, streaming, and event-driven architectures.
• Proficiency in SQL and NoSQL databases; API-driven integrations.
• Airline industry experience is required.

Responsibilities

• Act as a trusted technical and delivery advisor to airline customers.
• Own complex Data & Analytics solutions end-to-end, from problem discovery to delivery.
• Lead design, architecture, and implementation decisions; write production Java and Python code.
• Drive delivery outcomes, planning, risk management, and issue resolution.
• Collaborate with Product, Engineering, Architecture, and SRE to unblock delivery challenges.

Skills

Java

Python

Kubernetes

Docker

Microservices

SQL

NoSQL

APIs

Airline industry

Cloud-native

Tools

Kubernetes

Docker

Job description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Role Summary

The Principal - Service Delivery, Data & Analytics is a senior, customer-facing individual contributor who owns complex Data & Analytics solutions end-to-end, from problem discovery and solution shaping through hands-on execution. This role works directly with airline customers to understand business and operational challenges, recommend and sell technically sound solutions, and personally lead delivery execution - including writing production code. The Principal operates with high autonomy and is trusted with Sabre's most complex, high-impact customer engagements.

Key Responsibilities

Customer Engagement & Solution Ownership

Act as a trusted technical and delivery advisor to airline customers. Lead problem discovery and translate business needs into scalable Data & Analytics solutions. Shape, recommend, and support selling of solutions aligned to customer value and platform capabilities. Build customer trust through technical credibility, transparency, and consistent execution.

Hands-On Technical Leadership

Serve as technical owner for complex initiatives across IX, RI, Prism, TDB, TDS, and MI. Lead solution design, architecture, and implementation decisions. Write production-quality Java and Python code for critical components and integrations. Review and guide delivery engineer work to ensure quality, performance, and reliability. Troubleshoot and resolve complex, cross-system issues in customer environments.

Delivery Ownership

Own delivery outcomes for implementations, migrations, enhancements, and recovery engagements. Drive execution planning, dependency management, risk identification, and issue resolution. Ensure delivery aligns with product readiness, platform constraints, and customer timelines.

Cross-Functional Leadership

Partner with Product, Engineering, Architecture, and SRE to unblock delivery challenges. Influence technical and delivery decisions through expertise rather than formal authority. Contribute to delivery standards, best practices, and continuous improvement.

Required Experience & Skills

Strong hands-on Java experience; Python for data and automation. Cloud-native architecture experience (Kubernetes, Docker, microservices). Expertise in data platforms, streaming and event-driven architectures. Strong SQL skills and experience with relational and NoSQL databases. Experience delivering enterprise integrations and API-driven platforms. Airline industry experience required.

Principal-Level Expectations

Operates independently with minimal oversight. Recognized as a go-to expert for complex Data & Analytics delivery challenges. Leads through execution excellence, technical authority, and customer impact. Comfortable operating in high-pressure, customer-critical environments.

Why This Role Matters

This role ensures Sabre's most complex Data & Analytics solutions are delivered reliably in real-world airline environments, directly protecting customer trust, revenue realization, and platform adoption. We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Hybrid#LI-BG1

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at [e-mail]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Equal Employment Opportunity

Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals.

EEO IS THE LAW

Technical Assistance For technical assistance with this career site, send an email to [e-mail]. Note: Resumes/CVs are not accepted via email.