Principal Reliability Engineer

NTT Global Data Centers; Mumbai City; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT Global Data Centers in India is seeking a proactive operations leader to optimise daily activities, drive revenue and cost discipline, and align delivery with strategic objectives across the business.

The role requires strong cross‑functional collaboration, excellent communication, and a track record of implementing efficient processes to support growth. A Bachelor's degree in a relevant field is required, with substantial experience in business operations management.

Qualifications

• Extensive experience in business operations management with cross‑functional collaboration.
• Proven ability to influence stakeholders and drive process improvements.
• Strong planning, organizational and analytical skills.

Responsibilities

• Establishes and optimises day-to-day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management.
• Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services.
• Directs operations review of cost and service structures, productivity measures and delivery methods to achieve targets.
• Supports development and implementation of systems to track progress of strategic plan implementation.
• Ensures business heads are informed of operational objectives and aligned with long‑term goals.

Skills

Operations management

Stakeholder management

Strategic planning

Communication

Education

Bachelor’s degree in Business Administration/Commerce/Economics

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Key Roles and Responsibilities: Establishes and optimises day‑to‑day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organisational resources Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets Ensures the strategic implementation and execution within the assigned area of responsibility Supports with development and implementation of a system to track and report on the progress of strategic plan implementation Ensures that all business heads within department/division are fully informed of the operational objectives of the business Participates in the design and development of operational processes, policies and improvements related to these processes for each department in their domain Sets operational and/or performance goals for each department which are aggressive, achievable and linked to long‑term goals

What we are looking for

Key Roles and Responsibilities: Establishes and optimises day‑to‑day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organisational resources Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets Ensures the strategic implementation and execution within the assigned area of responsibility Supports with development and implementation of a system to track and report on the progress of strategic plan implementation Ensures that all business heads within department/division are fully informed of the operational objectives of the business Participates in the design and development of operational processes, policies and improvements related to these processes for each department in their domain Sets operational and/or performance goals for each department which are aggressive, achievable and linked to long‑term goals Ensures that operational activities comply with organisational requirements for quality management, legal stipulations and general duty of care Participates in acquisition and growth activities that support overall business objectives and plans Contributes to capital market development, including participating in road shows, relevant meetings with stakeholders Advises the management team and/or department heads on key planning issues and make recommendations on important business decisions Facilitates regular meetings with department heads to ensure that operational objectives are achieved Knowledge, Skills and Attributes: Excellent understanding of business and/or operational processes and policies Ability to produce a high quality of work Strong communication skills, including the ability to be influential and persuasive with stakeholders Ability to establish and maintain good working with stakeholders A high degree of accuracy and attention to detail Excellent planning and organisation skills Outstanding problem analysis and solving skills Ability to multitask and work independently Demonstrate high ethics and adherence to company values Ability to prioritise and manage expectations Display good analytical and reasoning skills Ability to interpret processes, policies, and procedures Presentation and facilitation skills Academic Qualifications and Certifications: Bachelor’s degree in Business Administration, Commerce, Economics or similar Required Experience: Extended professional experience in business operations management with a strong background in all aspects Extended experience dealing with internal and external stakeholders Extended experience working with business operations management control software Extended demonstrate experience leading and managing a team Extended experience in business operations management, operations, and leadership

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local‑to‑global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.