Principal Professional Services Consultant - SOC Transformation and XSIAM Deployment

Palo Alto Networks; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A cybersecurity leader is seeking a strategic advisor for their Customer Success team in Bengaluru. This role involves leading SOC transformation programs and deploying XSIAM to enhance customer operations. Candidates should have extensive experience in SOC operations, SIEM solutions, and strong expertise in security tooling. A degree in a related field with significant experience is required. A commitment to problem-solving and diverse teams is essential in this dynamic environment.

Qualifications

• Demonstrated experience running a Security Operations Center (SOC), with a proven track record of modernizing operations.
• Deep expertise with Security Operations Center (SOC) tooling, processes, and workflows.
• Exceptional executive presence, with strong communication skills to engage with stakeholders.

Responsibilities

• Serve as the lead strategic advisor for customers undertaking SOC modernization.
• Lead multi-national SOC transformation programs with XSIAM.
• Architect and implement detection strategies to enhance customer defenses.

Skills

Strong expertise in Regular Expressions (Regex)

Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence

Extensive hands-on experience in deploying and integrating SIEM/security analytics solutions

Education

Bachelor's degree with 15 years of experience or Master's degree with 12 years of experience

PhD with 8 years of experience in a related field

Tools

Splunk

IBM QRadar

Job description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission.

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

The Customer Success team is critical to our customers and is a cornerstone of our success. As a team, we are responsible for the health of our customers and work to ensure they are getting the most out of our products. We are a team of problem‑solvers who are passionate about our customers and are focused on delivering a world‑class customer experience.

Your Impact

• Serve as the lead strategic advisor and subject matter expert for customers undertaking a full‑scale SOC modernization with XSIAM.
• Lead multi‑national SOC transformation programs, consolidating fragmented processes into a unified, AI‑driven platform.
• Direct enterprise‑scale XSIAM deployments, guiding customers from initial strategy through to full operationalization.
• Devise and oversee comprehensive log ingestion strategies to ensure high‑quality data fuels the XSIAM platform.
• Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats.
• Proactively collaborate with Product and R&D teams to incorporate field insights into roadmap priorities, ensuring alignment on shared objectives.
• Transform ambiguity into structured action plans, driving accountability and ensuring all stakeholders follow through on commitments.
• Identify opportunities to simplify complex workflows and enhance analyst alert handling and response through automation.

Qualifications

Required Qualifications

• Bachelor's degree with 15 years of experience, or Master's degree with 12 years of experience, or PhD with 8 years of experience in a related field.
• Demonstrated experience running a Security Operations Center (SOC), with a proven track record of modernizing operations.
• Extensive hands‑on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments.
• Deep expertise with Security Operations Center (SOC) tooling, processes, and workflows.
• Hands‑on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence.
• Strong expertise in Regular Expressions (Regex).

Preferred Qualifications

• Exceptional executive presence, with strong communication skills to engage with stakeholders from the SOC analyst to the CISO.
• Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations.
• Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar.
• Industry‑recognized certifications such as CISSP, GIAC, etc.

Additional Information

The Team

We are a seasoned team of professional services leaders with deep expertise in Security Operations Center (SOC) transformation and the large‑scale deployment of advanced SIEM/SOAR platforms, including XSIAM. We bring a unique combination of consultative insight, technical depth, and executive‑level influence, enabling us to consistently deliver complex programs with measurable outcomes in fast‑paced, dynamic environments.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Our Commitment to Accommodations

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Equal Opportunity Employment

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.