Principal Product Manager-Infrastructure

UKG; Dadri; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

UKG Ready's Platform Services team is seeking a deeply technical PM to own the roadmap for platform services that support UKG Ready experiences. You will drive the evolution from current state to a cloud-native, containerized architecture capable of handling 10x growth in volume.

You will partner with engineering architects, the DevX team, and stakeholders to translate infrastructure capabilities into business value and to communicate strategy to executive leadership.

Qualifications

• 5+ years of software engineering experience in distributed systems, platform, or infrastructure.
• Strong ability to translate complex infrastructure capabilities into business value.
• Experience collaborating with cross-functional teams including architecture, security, and operations.

Responsibilities

• Own the roadmap for platform services powering UKG Ready experiences.
• Evolve services to cloud-native, dynamically scaled, containerized architecture to support growth.
• Translate technical decisions into measurable business value and communicate clearly to leadership.

Skills

Distributed systems

Software engineering

Platform engineering

Infrastructure

Technical leadership

Job description

The AI & Platform Value Stream is the engineering backbone of UKG Ready, the teams that determine whether Ready can scale, perform, and evolve at the pace the business demands. We sit within UKG Ready AI & Platform and own the foundational infrastructure, data platforms, AI frameworks, identity systems, and integration capabilities that every domain team in Ready builds on.

Platform Services is the most foundational of these teams. We own the core runtime frameworks: the Jobs Framework, caching infrastructure, multitenant data synchronization, cloud infrastructure provisioning, audit trail systems, blob storage, and the platform resilience capabilities that underpin all of UKG Ready. When you work on Platform Services, your decisions affect every customer, every feature, and every team in the product.

This is not a role for someone who wants to maintain the status quo. UKG Ready is executing against an ambitious long range plan to grow from ~$450M ARR to $1.1B by 2030. Platform resilience, cloud scale modernization, and developer productivity are explicitly identified as prerequisites for that growth. The work this PM drives is a direct enabler of Ready's go to market ambitions: not infrastructure in the background, but foundational investment that determines whether Ready can handle the volume required to reach its targets.

You’ll collaborate closely with PMs across the value stream (AI Framework, Analytics Platform, Integration Framework, and Identity & Access) and with engineering, architecture, security, and operations teams across UKG Ready and the broader UKG platform organization.

About the Role

This is a deeply technical, strategically important PM role at the intersection of infrastructure, platform engineering, and cloud modernization. You will own the roadmap for the platform services that power every UKG Ready experience and be responsible for evolving those services from their current state to a cloud native, dynamically scaled, containerized architecture capable of supporting 10x growth in volume.

You’ll partner closely with engineering architects, the DevX team, and cross functional stakeholders to drive platform decisions that are felt across the entire Ready product. You must be able to translate complex infrastructure capabilities into measurable business value, make credible tradeoff recommendations in highly technical discussions, and communicate infrastructure strategy clearly to executive leadership.

This role also requires an AI native working style, not as a nice to have, but as a baseline expectation.

UKG operates a fully agentic product and development lifecycle: our engineering teams build with AI coding assistants, our PM organization uses AI agents for research, synthesis, and documentation, and the products we ship are themselves AI powered.

About You

We’re looking for a builder. Someone who is energized by hard technical problems, makes decisions with incomplete information, and earns credibility with engineers by understanding the system, not by deferring to it. This is not a role for a PM who waits for engineering to tell them what's possible. You should be able to walk into an architecture review, hold your own, and walk out having shaped the direction.

We recognize that background takes many forms.

We will consider candidates who meet one of the following experience profiles:

Preferred: Technical founder of a startup. You’ve built something from scratch, owned the full technical and product surface, and made high stakes decisions without a safety net. That experience, the judgment, the urgency, and the firsthand understanding of what it means to ship, is exactly what this role demands.

Strong: Engineering background transitioning into product. 5+ years of software engineering experience in distributed systems, platform, or infrastructure, combined with 5+ years of product management in a growth startup or enterprise SaaS environment. You speak engineering fluently because you were one, and you bring that credibility into every roadmap conversation.

Qualified: Senior PM with deep platform focus. 10+ years of product management in enterprise SaaS or a high growth startup, with at least 5 of those years focused on technical platform, infrastructure, or developer tools. You’ve earned technical credibility through proximity and rigor, and you’ve demonstrated you can hold your own with principal engineers on architecture decisions.