Pricing Platform Manager

Environmental Resources Management (ERM); New Delhi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

ERM is seeking a Manager to own, maintain, and enhance ERM’s Value Pricing Platform from its Global Delivery Centre in India. You will work across Global Pricing, Finance, Commercial Operations, IT, Enterprise Architecture, and Salesforce to drive data-driven pricing and platform improvements.

The role combines platform ownership, development of PowerApps solutions, data governance, and analytics to maximize business value and ensure scalable, secure operations for ERM’s global consulting teams.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Finance, Engineering, or a related field.
• 5-8 years in Commercial Operations, Sales Operations, Pricing Operations, Business Systems, Data Management, or related function.
• Experience owning or supporting enterprise applications.

Responsibilities

• Platform Ownership & Product Management: own and roadmap the Value Pricing Platform.
• Application Development & Continuous Improvement: develop and maintain PowerApps workflows and integrations.
• Data Governance & Data Management: ensure data quality and governance guidelines.
• User Support & Platform Operations: manage support channels and user adoption initiatives.
• Reporting & Analytics: perform data analysis and create Power BI dashboards.

Skills

Platform ownership

Stakeholder management

Pricing operations

Data analysis

Problem solving

Education

Bachelor's degree in Information Systems/CS/Engineering/Business/Finance

Tools

PowerApps

Power Automate

Dataverse

SharePoint

SQL

Power BI

Salesforce

Job description

Who is ERM? ERM is a leading global sustainability consulting firm, committed for nearly 50 years to helping organizations navigate complex environmental, social, and governance (ESG) challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, providing a truly multicultural environment that fosters collaboration, professional growth, and meaningful global exposure. As a people-first organization, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients—and the planet.

Introducing our new Global Delivery Centre (GDC). Our Global Delivery Centre (GDC) in India is a unified platform designed to deliver high-value services and solutions to ERM’s global clientele. By centralizing key business and consulting functions, we streamline operations, optimize service delivery, and enable our teams to focus on what matters most—advising clients on sustainability challenges with agility and innovation. Through the GDC, you will collaborate with international teams, leverage emerging technologies, and further enhance ERM’s commitment to excellence—amplifying our shared mission to make a lasting, positive impact.

Job Objective

ERM is seeking a highly motivated and technically capable Manager to own, maintain, and continuously enhance our proprietary Value Pricing Platform. The platform serves as a critical commercial application supporting ERM's global consulting teams in developing accurate, data-driven pricing for sustainability services. This role sits at the intersection of Commercial Operations, Pricing, Data Management, and Technology. The successful candidate will act as the technical steward of the platform, ensuring data integrity, system performance, user adoption, and ongoing platform enhancement. The individual will work closely with Global Pricing, Finance, Commercial Operations, IT, Enterprise Architecture, Salesforce, and other business stakeholders to drive continuous improvement and maximize business value.

Key Responsibilities

Platform Ownership & Product Management

Serve as the subject matter expert for ERM's Value Pricing Platform. Develop deep expertise in the platform's functionality, pricing logic, data structures, integrations, and user workflows. Manage the platform roadmap, prioritizing enhancements, bug fixes, and user requirements. Partner with business stakeholders to gather requirements and translate them into scalable platform solutions. Collaborate with IT and Enterprise Architecture teams to ensure platform stability, security, and scalability. Monitor platform adoption and identify opportunities to improve user experience and efficiency.

Application Development & Continuous Improvement

Design, develop, test, and deploy enhancements using Microsoft PowerApps, Power Automate, and related Power Platform technologies. Develop and maintain workflows, automation, business rules, and user interfaces that support pricing processes. Support platform integrations with Salesforce, Workday, BST, and other enterprise systems. Identify and implement automation opportunities to improve efficiency, data quality, and user experience. Support other commercial function to design and develop MS PowerApps. Maintain technical documentation, release notes, and development standards.

Data Governance & Data Management

Establish and execute data validation processes to ensure completeness, accuracy, and consistency. Monitor data quality and proactively resolve data integrity issues. Ensure compliance with enterprise data governance and security requirements.

User Support & Platform Operations

Manage platform support activities through Service Engine and other support channels. Troubleshoot platform, data, workflow, and integration-related issues. Coordinate issue resolution across business, IT, and external support teams. Develop and maintain user guides, training materials, and knowledge base content. Deliver user training and support adoption initiatives across global teams.

Reporting & Analytics

• Perform data analysis and commercial deep dives to support business decision-making.
• Develop and maintain Power BI dashboards and reporting solutions.
• Generate insights on pricing trends, platform usage, data quality, and operational performance.
• Support leadership requests for commercial, pricing, and operational analysis.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Finance, Engineering, or a related field.
• 5-8 years of experience in Commercial Operations, Sales Operations, Pricing Operations, Business Systems, Data Management, or a related function.
• Demonstrated experience owning or supporting business-critical enterprise applications.

Technical Requirements – Required

• Hands-on experience developing and supporting Microsoft PowerApps solutions.
• Strong experience with Power Automate and workflow automation.
• Experience working with Dataverse, SharePoint, SQL, and enterprise data structures.
• Strong data analysis and data management capabilities.
• Advanced Microsoft Excel skills.
• Experience developing dashboards and reports using Power BI.
• Experience supporting system integrations and enterprise applications.

Technical Requirements – Preferred

• Experience with Salesforce, Workday, BST, or similar enterprise platforms.
• Experience supporting pricing, commercial operations, sales operations, or deal desk functions.
• Familiarity with API integrations and low-code application development best practices.
• Experience working within consulting, professional services, or matrixed global organizations.

Success Profile

The successful candidate is equally comfortable discussing pricing processes with commercial leaders, troubleshooting system issues with IT teams, developing PowerApps enhancements, and analyzing data to drive business decisions. They are proactive, customer-focused, technically curious, and capable of balancing strategic improvements with operational execution.

About ERM

At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.