Presales Support Manager

Epsilon; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Epsilon is seeking a Senior Advisor, Sales Support to shape strategic pursuits and craft compelling client narratives in its Digital Experience business. You’ll translate complex business and technology concepts into executive-ready content for senior partners.

You will partner with global sales, strategy, delivery, and consulting teams to create high-impact presentations and pursuit assets that differentiate Epsilon in CX, MarTech, loyalty, and AI-driven transformations.

Qualifications

• 10+ years in Business Development, Pre-Sales, Value Consulting or related client-facing roles.
• Exceptional presentation design, storytelling and communication skills.
• Strong consultative approach with expertise in value articulation and win themes.
• Proficiency in PowerPoint; familiarity with Figma, Adobe CC and AI-powered content tools.
• Understanding of Digital Experience, MarTech concepts and omnichannel engagement.

Responsibilities

• Create executive-ready presentations, proposal decks and infographics.
• Support end-to-end pursuits including RFP/RFI responses and proposals.
• Translate complex business concepts into compelling client narratives.
• Collaborate with global sales, strategy, delivery, and consulting teams.
• Lead pursuit content, frameworks, and reusable assets for differentiating proposals.

Skills

Executive storytelling

Presentation design

Value consulting

Client-facing skills

Cross-functional collaboration

Education

MBA preferred

Tools

PowerPoint

Figma

Adobe Creative Cloud

Salesforce

SharePoint

Excel

AI content tools

Job description

As part of the Digital Integration Services team, you’ll be at the forefront of modernizing marketing and delivering ground-breaking solutions. From crafting data-driven, personalized experiences that customers truly value to turning marketing visions into reality - we empower brands to achieve their goals.

Our team of 1,200 experts in strategy, analytics, creative, and digital experience uses innovative technology and data-driven insights to craft relevant, customer-centric strategies for the world’s leading brands.

Role Overview:

The Senior Advisor, Sales Support will play a key functional role in shaping strategic pursuits, client presentations, proposal responses, and solution narratives for Epsilon’s Digital Experience business. The role combines presentation design, executive storytelling, value consulting, and pursuit support. A key expectation is the ability to translate complex business and technology concepts into compelling client-facing narratives and presentations that strengthen Epsilon's competitive positioning.

What you will enjoy in this role

• Partner with global sales, strategy, delivery, creative, and consulting teams on strategic Digital Experience opportunities.
• Create high-impact presentations, proposal narratives, value propositions, and pitch materials for senior partner conversations.
• Support end-to-end pursuits while helping global brands solve customer experience, MarTech, loyalty, commerce, content, data, and AI driven transformation challenges.

Responsibilities

• Create executive-ready presentations, proposal decks, infographics, journey maps, frameworks, and other pursuit assets that communicate business value and Epsilon's differentiation.
• Create differentiated presentation experiences tailored to each client's brand, industry, business objectives, and partners.
• Leverage modern presentation, design, research, and AI-enabled tools to accelerate content creation and improve pursuit quality and effectiveness.
• Promote capability awareness across internal and external partners and foster relationships with key clients and agency partners
• Presentation Design s Creative Excellence
• Serve as the creative lead for strategic pursuits, elevating the visual quality and impact of client-facing materials.
• Design high-impact presentations, visual frameworks, infographics, and reusable assets that simplify complex concepts through effective storytelling.
• Continuously explore emerging design approaches, presentation trends, and AI-enabled creative tools to improve pursuit differentiation.
• Opportunity Management
• Oversee proposal and RFP/RFI responses, ensuring timely, high-quality submissions.
• Collaborate with cross-functional teams to shape pursuit strategies and RFP responses.
• Drive pricing and estimation strategies aligned with business objectives.
• Maintain visibility and accountability across active pursuits.
• Business Development Operations s Knowledge Management
• Support opportunity intake, qualification, prioritization, tracking, and reporting.
• Maintain reusable proposal assets, capability decks, templates, case studies, and knowledge repositories.
• Conduct client, industry, and competitor research to support active pursuits.
• Use Salesforce, SharePoint, PowerPoint, Excel, and AI-enabled tools to improve efficiency and collaboration.

Qualifications

• 10+ years of experience in Business Development, Pre-Sales, Value Consulting, Digital Consulting, Solution Consulting, or related client-facing strategic roles.
• Exceptional presentation design, storytelling, and communication skills, with the ability to create compelling executive-ready content.
• Strong consultative approach with expertise in value articulation, business case development, win themes, and differentiated positioning.
• Proficiency in PowerPoint and familiarity with Figma, Adobe Creative Cloud, and AI-powered content creation tools.
• Working knowledge of Digital Experience and MarTech concepts, including customer data management, audience segmentation, journey orchestration, personalization, marketing automation, loyalty, and omnichannel customer engagement. Familiarity with technologies and activation channels that bring
• customer experiences to life across digital touchpoints (web, mobile, etc.) and outbound channels (email, SMS, push), as well as orchestration concepts such as next-best-action and customer journey automation.
• MBA preferred; equivalent consulting, business development, or digital transformation experience will also be considered.