Pre-Sales Engineer – Biometric And Access Control

Mivanta India Private Limited; Ahmedabad District; On-site; INR 600,000 - 800,000; Full time

Job summary

Mivanta India Private Limited is seeking a Pre-Sales Engineer Biometric & Access Control to bridge sales and technical teams. You will design biometric attendance and access control solutions, demonstrate devices, and craft technical proposals across enterprise environments.

The role involves POC deployments, solution architecture planning, and coordination with product, development, and support teams. Travel to customer sites may be required.

Qualifications

• Experience with biometric technologies and security solutions.
• Strong understanding of biometric attendance and access control.
• Ability to translate customer requirements into practical solutions.

Responsibilities

• Technical pre-sales support with sales team.
• Participate in client meetings and solution workshops.
• Conduct product demonstrations and live testing of biometric devices.
• Prepare technical proposals, BOMs, and solution docs.
• Plan and execute POC deployments and coordinate feedback.
• Support integration discussions with HRMS, payroll, ERP and access platforms.

Skills

Biometric tech

Facial recognition

Iris recognition

Attendance systems

Access control

Networking basics

APIs integration

SQL basics

Solution design

Customer facing

Troubleshooting

Tools

ERP systems

HRMS platforms

Payroll software

Job description

Pre-Sales Engineer Biometric & Access Control

Experience: 1-3 Years

Employment Type: Full-time

About the Role

We are looking for a Pre-Sales Engineer who is technically skilled, customer-focused, and passionate about biometric technology and security solutions.

As a Pre-Sales Engineer, you will act as the technical bridge between our sales team and customers, understanding business and technical requirements and translating them into the right biometric identification, attendance, and access control solutions.

You will work with customers across industries including corporates, manufacturing, government, healthcare, education, and other enterprise environments. The role involves solution design, product demonstrations, technical proposals, Proof of Concepts (POCs), system integration discussions, and technical support throughout the sales cycle.

Key Responsibilities

1. Technical Pre-Sales Support

Work closely with the sales team to understand customer requirements and recommend appropriate technical solutions.

Participate in client meetings, technical discussions, presentations, and solution workshops.

Conduct product demonstrations and live testing of biometric devices and solutions.

Provide technical consultation and support throughout the sales cycle.

Understand customer infrastructure and identify the most suitable solution architecture.

Analyze customer infrastructure, business requirements, and security needs.

Design biometric attendance and access control solutions based on customer requirements.

Prepare system architecture diagrams covering devices, networking, software, and integrations.

Recommend appropriate biometric hardware, software, configurations, and deployment models.

Evaluate technical feasibility and identify potential implementation challenges.

3. Technical Proposals & Documentation

Prepare technical proposals, solution documents, and Bill of Materials (BOM).

Assist with RFP/RFQ responses, tenders, and technical submissions.

Prepare product comparison sheets, technical presentations, solution briefs, and other sales-support documentation.

Clearly document proposed solutions, specifications, integrations, and implementation requirements.

4. Proof of Concept (POC) & Product Demonstrations

Configure and deploy biometric devices for customer demonstrations and trials.

Plan and execute Proof of Concept (POC) deployments.

Validate solution functionality against customer requirements.

Troubleshoot technical issues during demonstrations, trials, and POCs.

Capture customer feedback and coordinate internally for required improvements.

5. Integration & Technical Coordination

Support integration discussions and implementation of biometric solutions with:

• HRMS platforms
• Payroll software
• ERP systems
• Access control platforms
• Other third-party applications

Understand API-based integration requirements and coordinate with technical teams.

Work closely with product, development, implementation, and support teams to ensure successful solution deployment.

Assist in resolving technical queries raised by customers and partners.

6. Client & Internal Training

Conduct technical training for customers, channel partners, and internal sales teams.

Guide users on device configuration, software functionality, and system management.

Provide technical clarifications before and after product demonstrations.

Create or contribute to technical training and knowledge-sharing material.

Technical Skills Required

• Good understanding of biometric technologies, including:
  • Facial recognition
  • Iris recognition
• Understanding of biometric attendance and access control systems.
• Basic knowledge of computer networking:
  • TCP/IP
  • LAN/WAN
  • IP configuration
• Familiarity with API integrations and software platforms.
• Experience with device configuration, testing, commissioning, and troubleshooting.
• Basic understanding of databases such as SQL/MySQL will be an advantage.
• Ability to understand technical architecture and translate customer requirements into practical solutions.

Soft Skills

• Excellent communication and presentation skills.
• Ability to explain complex technical concepts in simple, customer-friendly language.
• Strong problem-solving and analytical abilities.
• Customer-focused and consultative approach.
• Good documentation and reporting skills.
• Ability to collaborate effectively with sales, product, development, implementation, and support teams.
• Comfortable conducting presentations and technical discussions with customers.
• Willingness to travel for customer meetings, demonstrations, and POCs when required.

Key Performance Indicators (KPIs)

• Quality and successful completion of technical product demonstrations.
• Number and quality of technical solutions designed for customer opportunities.
• Contribution to sales conversion through effective technical support.
• Successful execution and deployment of POCs.
• Customer satisfaction with technical consultation and demonstrations.
• Accuracy and quality of technical proposals, BOMs, and solution documentation.
• Effective coordination with internal technical and sales teams.

What We're Looking For

The ideal candidate is someone who combines technical knowledge with strong customer-facing skills. You should be comfortable moving between a technical discussion with an IT/networking team and a business-oriented conversation with a customer or sales team.

If you enjoy technology, solution design, customer interaction, troubleshooting, and helping sales teams win complex technical opportunities, this role could be a great fit.