Practice Senior Manager - Regional Commercial Operations

Bain & Company; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Bain & Company in Gurgaon, India, seeks a senior Strategy & Transformation professional to lead regional strategy and staffing for APAC. You will partner with the Regional Capability Leader, drive priorities, and coordinate cross‑office initiatives to deliver client impact and growth.

Ideal candidates bring 8–10 years in professional services with MBA, strong problem solving, and a track record of leading complex transformations.

Qualifications

• 8–10 years' professional services / strategy, transformations, and/or Results Delivery experience + undergrad
• 6–7 years' with MBA/Master's

Responsibilities

• Act as thought partner and co-pilot to Regional Capability Leader (RCL)
• Proactively share thoughts on priorities and how to achieve goals
• Day-to-day lead on execution of practice activities in APAC
• Define the regional strategy with RCL and tailored to APAC context
• Define affiliate engagement strategy including information sharing and training
• Guide regional affiliates in career development via HLAs and ratings
• Provide regional go-to-market input for solution strategy and opportunities
• Coordinate regional staffing processes to utilize experts effectively
• Support client heads and case teams with proposals and resources
• Create content for regional events and engage with global marketing teams

Skills

Strategic thinking

Stakeholder management

People management

AI tools familiarity

Problem solving

Education

MBA/Master's degree

Undergraduate degree

Tools

Microsoft Office

Job description

Bain & Company is one of the top management consulting firms in the world that helps the world’s most ambitious changemakers define the future.

Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperforming the competition, and redefining industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business functions hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top-ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

Over the past two decades, Bain has formalized industry and capability areas, internally known as "Practices", integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of a Practice is to drive growth for Bain in a particular industry or capability, together with offices, and boosting Bain's expertise and commercial excellence.

The Strategy & Transformation Practice is one of the largest practices at Bain, and at the heart of some of our biggest client success stories. We’re constantly pushing the boundaries of innovation, with new hooks, points of view, products, tools and delivery models that bring together the best thinking from our most successful client heads and senior strategists, to stretch our client’s definition of full potential, embed change within their organizations, and deliver results. The Strategy & Transformation Practice team works very closely with partners, senior managers and teams to bring Bain’s best experience and the latest tools and innovations to bear across sectors and offices. They are integral in helping Bain win new cases and advising our case teams on difficult strategy and transformation questions.

WHAT YOU’LL DO

Overall

• Act as thought partner and co-pilot to Regional Capability Leader (RCL)
• Proactively share thoughts on priorities and how to effectively achieve goals
• Day-to-day lead on execution of practice activities in APAC

Strategy and Planning

• Work with the Regional Capability Leader (RCL) to author the regional strategy (in service of the global practice strategy) and tailored to the unique context of APAC
• Define initiatives (and budget) required for strategy; Work with RCL and regional leaders / leadership team to drive progress against priorities

Affiliate Management and Staffing

• With RCL, define affiliate engagement strategy including information sharing, training, feedback loops, collaboration/teaming
• Execute above plan including (but not limited to) regional meetings, newsletters, regional calls, etc.
• Guide regional affiliates in their career development via HLAs and ratings
• If applicable, set up and manage regional staffing processes to ensure experts are well utilized
• Provide the regional go-to-market lens on solution strategy and opportunities; actively seek out what's working and what's not in region and share back to Solution team
• Manage interlock (industry and sector) relationships, partnering to achieve S&T goals in each industry/sector, including overall commercialization and moving towards full potential for all clients
• Sponsor and support Client Head Full Potential Training in region
• Provide direct proposal support on select opportunities; Connect case teams and client development teams with the best thinking and resources within the practice

Marketing and Brand Building

• Work with industry teams to drive interest in client forums (e.g., CTOs, CEOs)
• Where applicable, create content for regional events, ideally linked to priority topics and interlocks; liaise with global team and marketing experts

About You

Education and Experience

• 8–10 years' professional services / strategy, transformations, and/or Results Delivery experience + undergrad
• 6–7 years' with MBA/Master's

Experience

• Experience / expertise or strong interest in strategy, transformations, and/or Results Delivery

Required Knowledge, Skills, and Abilities

• Ability to independently tackle complex business problems while juggling competing priorities; can scope, plan, quality check and efficiently deliver exceptional work with insight-driven packaging and communications
• Track record of deploying credible expertise on large domains with good results
• Able to make unique thought contributions (not just an aggregator of others' ideas) with an eye to commercial results
• Can collaborate directly with senior stakeholders without an intermediary, and appropriately design and execute against a plan when additional support or actions are needed to reach alignment
• Capable and inspiring people manager who can apprentice and develop through management (direct or indirect) of people and/or processes
• Experience with basic AI tools and/or willingness to learn quickly

Additional Requirements

• Flexibility with hours needed to work with global team
• In‑office requirements as per local office and PPK guidelines