Post Merger Integration - Organizational Change Management & Communication Lead

Wipro; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

A global IT consulting firm in Bengaluru is seeking a Post Merger Integration - Organizational Change Management & Communication Lead. This role will shape and lead the change management strategy for acquired entities, ensuring smooth integration while engaging key stakeholders. The ideal candidate has at least 12 years in organizational change management, outstanding communication skills, and a strategic mindset. This full-time position offers an entry-level seniority in project management.

Qualifications

• 12+ years of experience in Org Change Management or related fields.
• Proven track record in change-management M&A integrations.
• Demonstrated ability to deliver on multiple projects.

Responsibilities

• Shape the change management strategy and roadmap.
• Prepare detailed change-management plans.
• Conduct stakeholder analysis and engage senior stakeholders.

Skills

Stakeholder analysis

Communication skills

Project management

Strategic thinking

Problem-solving

Education

Post-Graduate / Advanced Degree (e.g. Masters/MBA)

Job description

Post Merger Integration - Organizational Change Management & Communication Lead

Join to apply for the Post Merger Integration - Organizational Change Management & Communication Lead role at Wipro. Acquisitions are a core part of Wipro’s growth strategy and have been a significant contributor to the growth journey of Wipro over the years. To maximize value from M&A, Corporate Development function has holistic capabilities from ‘Deal Execution’ to ‘Post Merger Integration Excellence’. This role is part of the M&A Integration team, within the Corporate Development function at Wipro.

‘M&A Integration’ team is our Global ‘Integration Management Office’, which delivers maximum value on Wipro acquisitions through designing, leading and executing cross‑functional integration plans of our acquired entities. We ensure our acquired entities are seamlessly integrated in Wipro without any disruption to business and clients, and employees feel comfortable and engaged. We are Wipro brand ambassadors, and the first face of Wipro that welcomes our acquired entities to the company.

We are a team of seasoned leaders with vast experience across M&A integration, program and project management, change and communication management, and deep operational domain expertise and strategies to seamlessly integrate acquired entities in Wipro. We commit to excellence, innovation and empathy; we ensure all that we do is consistently of a high standard.

Responsibilities

• Shape the change management strategy, approach, and roadmap, with best‑of‑class change‑management methodology and lead the change‑management plan execution to integrate acquired entities into Wipro.


• Prepare detailed and customized change‑management plans, keeping the acquisition objectives in mind to support acquired entity’s adoption across various integration tracks / areas for an acquisition (e.g. Finance, HR, IT, Legal, Facilities, Procurement, Immigration, Sales Operations, Risk Management, Talent Acquisition etc.).


• Coordinate with the track leads of Wipro and the acquired entity to understand the track‑specific plan, identify and document the impacts on acquired entity workforce in detailed change impact assessment.


• Conduct detailed stakeholder analysis to develop and execute robust, comprehensive stakeholder engagement and communications plan.


• Design and facilitate project initiation/kick‑off, team building, change‑management workshops to support Integration leads in their engagement of the acquired entity’s senior leadership.


• Conduct org change‑management discovery workshop in partnership with Wipro track leads and document the findings as an input to the overall change‑management strategy and plan.


• Develop and engage change champion communities.


• Develop and deploy communication campaigns, content, and change readiness assessments in collaboration with the process owners, subject matter experts, and graphic designers.


• Influence the integration approach and plan in view of delivering a superior change / employee experience for the acquired entity’s employees.


• Establish and execute the change‑management governance including integration readiness assessment on the assigned integration project.


• Conduct Training Needs Analysis and develop and deploy a Training Curriculum in partnership with the track leads / subject matter experts

Role Demands

• Excellence in stakeholder analysis and engagement: Excellence in stakeholder engagement to engage senior stakeholders in Wipro and acquired entities.


• Excellence in process understanding: Ability to understand cross‑functional processes across Business, Delivery, Finance, HR, Marketing, Administration, etc. This is required to understand areas of convergence and divergence in processes of both organizations. This will enable strong Change Impact Assessments leading to effective change action plans.


• Outstanding communication skills: Ability to build a strong rapport with extended teams within the acquired organization. The candidate must have good networking skills to work across different multi‑cultural and multi‑functional teams towards a focused goal. Also, she/he must be comfortable in interacting with and presenting to senior business leaders in both acquired entity and Wipro.


• Global delivery: Wipro acquires companies across the globe and ability to navigate global environments in view of distinctive cultures and ways of working is a must.


• Personal Drive: Strong drive with a can‑do attitude and a strong desire to learn. The candidate must be committed to making a positive lasting impact.


• Managing Ambiguity and Lack of Information: Since every integration is unique, the candidate must possess the ability to succeed in an environment with ambiguities and uncertainties.


• Strong Mix of Strategic Thinking & Execution: The role requires that the candidate must be able to think strategically and tailor change‑management approach to the overall integration context. The candidate will also need to execute the plan for change, communications, and training, identify risks and mitigations to the plan, and deliver to timelines.

Qualifications & Experience

• Post‑Graduate / Advanced Degree (e.g. Masters/MBA)


• OCM Senior Manager – preferably with a work experience of 12+ years, and OCM Manager – preferably with a work experience of 8+ years in Org Change Management, Communications, and Training. M&A experience is a definite plus but not essential.


• Proven track record in change‑management M&A integrations or other complex system integration programs either within a publicly traded company or a top‑tier strategy or operations consulting firm


• Clarity in thinking and expressing through written and verbal mediums


• Demonstrated ability to deliver on multiple projects and priorities


• Strong analytical, strategic and innovative thinker with creative problem‑solving


• Strong communication skills – active listening and empathy clearly reflected during interactions


• Proactive, self‑starter, and focused on outcomes

Applications from people with disabilities are explicitly welcome.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

IT Services and IT Consulting