Post Market Surveillance Specialist

Philips; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Philips in Bengaluru, India seeks a Post Market Surveillance Specialist to drive PMS across business units and ensure standard processes for proactive and reactive surveillance.

The role collaborates with Medical Affairs on safety signals, assesses product-complaint relationships, and supports regulatory reporting. Strong analytical skills and 8–10 years in Medtech are required. Office-based, onsite work with full-time presence.

Qualifications

• 8 to 10 years of experience in the medical device industry.
• PMS experience in Medtech industry is mandatory.
• Regulatory Affairs, Quality Assurance, or Complaint Handling experience is preferred.

Responsibilities

• Ensures standard PMS processes across business units.
• Assures consistent PMS plans exist for all products.
• Assures consistent and standard process exists to perform proactive and reactive surveillance.
• Assures consistent PMS Reports across business units.
• In collaboration with Medical Affairs, monitors safety signals and recommends actions.
• Assesses product relationship to reported complaints.
• Provides input to regulatory reporting and to competent authorities.

Skills

PMS Experience

Medtech Industry

Regulatory Knowledge

Analytical Skills

English Proficiency

Education

Bachelor’s degree in engineering or equivalent

Tools

Regulatory Databases

Job description

Job Description

Job Title : Post Market Surveillance Specialist

Job Responsibilities

• Ensures standard PMS processes across business units
• Assures consistent PMS plans exists for all products
• Assures consistent and standard process exists to perform proactive surveillance (e.g. regulatory database searches, literature reviews) and reactive surveillance (e.g. complaints handling, field actions)
• Assures consistent PMS Reports across business units

Post Market Surveillance (PMS)

• Ensures standard PMS processes across business units
• Assures consistent PMS plans exists for all products
• Assures consistent and standard process exists to perform proactive surveillance (e.g. regulatory database searches, literature reviews) and reactive surveillance (e.g. complaints handling, field actions)
• Assures consistent PMS Reports across business units

Patient Safety and Regulatory Reporting

• In collaboration with Medical Affairs, monitors and assesses safety signals, and recommends actions
• Assesses product relationship to reported complaint.
• Assures standard regulatory reporting assessment criteria
• Provides input to clinical conclusion to be included in the reports to competent authorities

Risk Management

• Support standard RM processes
• In collaboration with stakeholders, defines standard risk acceptability criteria (RAC) with stakeholders
• Supports the development of consistent RM plans exists for all products
• Assures consistent RM plans exists for all products
• Provides oversight and clinical guidance on risk assessments including post-market risk assessments and health hazard evaluations

PMS and RM Governance

• Assures standard PMS and RM governance across Business Units
• Provides oversight of PMS and RM processes and assures standard approach
• Signal Assessment & Escalation:
• Ensures standard statistical trending techniques
• Assesses significant triggers & safety concerns.
• Manage recurrent PMS/RM data review meetings
• Assures standard approach for signal disposition
• Incorporate findings in PMS reports and updated RM files as required

PMS and RM input into Product Development

• Represent PMS interests in multi-disciplinary teams during product development.
• Assures development and completion of PMS & RM deliverables throughout the design process
• Provides input of PMS related product risk & quality issues during the development of new products

Technical Knowledge And Skills Required

• Bachelor’s degree in engineering or equivalent
• 8 to 10 years of experience in the medical device industry
• PMS experience in Medtech industry - Mandatory

OTHER DESIRABLE KNOWLEDGE, SKILLS, ABILITIES And CERTIFICATIONS/LICENSES

• Demonstrates collaborative patient and customer focus
• Regulatory Affairs, Quality Assurance, or Complaint Handling experience in pharmaceuticals or medical devices
• Direct experience/knowledge of most regulations relative to PMS activities and reporting, such as: ISO 13485/14971, FDA Regulations (21CFR (803, 806, 82, etc.)), CMDR, JPAL, Medical Devices Directive (93/42/eec, 98/79/EC)), and EU MDR is preferred.
• Experience interacting with the FDA, ISO, and Other Regulatory Authorities preferred.
• English proficiency oral and written must have adequate computer skills to evaluate trending data, complete regulatory reports, and provide written correspondence to internal and external customers including regulatory bodies as appropriate.
• Excellent communications and analytical skills
• Project management skills preferred
• In depth knowledge of medical terminology preferred
• Understanding of statistical fundamentals is preferred
• Experience with health hazard evaluations is preferred

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.