Job Requirements
About the Role
The role will focus on credit card portfolio P&L management, including revenue and cost analysis, profitability optimisation, budgeting, forecasting, and performance monitoring. The candidate will be expected to analyse portfolio economics, identify opportunities for revenue enhancement and cost efficiency, and work with cross-functional teams to translate insights into actionable business initiatives. Prior experience in the credit card business will be strongly preferred.
Key Responsibilities
- Portfolio P&L Management
- Monitor and analyse the credit card portfolio P&L, including revenue, costs, contribution, and profitability.
- Track financial performance against budgets, forecasts, and business plans.
- Identify key drivers of P&L performance, investigate variances, and recommend corrective actions.
- Support budgeting, forecasting, and financial planning through data-driven analysis and scenario modelling.
- Prepare periodic P&L reviews and management presentations, highlighting key insights, risks, and opportunities.
- Identify and support initiatives to improve portfolio profitability and operating efficiency.
- Revenue Management
- Analyse key credit card revenue streams, including interchange, interest income, fees, EMI income, and other portfolio revenues.
- Monitor revenue performance across products, customer segments, and cohorts.
- Identify opportunities for revenue enhancement through customer behaviour, portfolio mix, pricing, and product interventions.
- Evaluate the revenue impact of campaigns, offers, pricing changes, and business initiatives.
- Analyse revenue trends, identify gaps against budgets, and recommend actionable improvements.
- Cost Management
- Monitor and analyse key credit card portfolio costs, including acquisition, rewards, cashback, marketing, servicing, operational expenses, and credit costs.
- Identify cost optimisation opportunities across the customer lifecycle, from acquisition and onboarding to engagement and retention.
- Analyse cost trends, investigate budget variances, and identify underlying drivers.
- Evaluate the financial impact and feasibility of cost optimisation initiatives.
- Collaborate with Product, Risk, Operations, Technology, and other stakeholders to implement cost efficiency initiatives.
- Track the effectiveness of implemented initiatives and their impact on portfolio profitability.
- Profitability Analytics
- Analyse profitability across customer segments, products, and cohorts to identify opportunities for improvement.
- Evaluate customer-level economics, including revenue contribution, cost-to-serve, and profitability.
- Develop and maintain profitability models to assess the financial performance of portfolio segments.
- Evaluate business cases and financial viability of new initiatives, campaigns, and product changes.
- Conduct sensitivity and scenario analyses to assess the impact of changes in customer behaviour, revenue, costs, and credit risk.
- Recommend data-driven interventions to improve portfolio contribution margins and long-term profitability.
- Business Planning & Stakeholder Management
- Support annual budgeting, periodic forecasting, and business planning for the credit card portfolio.
- Collaborate with Finance, Product, Risk, Marketing, Analytics, Technology, and Operations teams to drive portfolio initiatives.
- Develop financial business cases for new initiatives, product changes, and strategic projects.
- Coordinate with stakeholders to ensure timely execution of revenue enhancement and cost optimisation initiatives.
- Prepare management presentations and communicate key financial insights, performance trends, and recommendations.
- Track progress against business objectives and support timely resolution of execution challenges.
What We Are Looking For
- Graduation: Any Graduate
- 2-4 years of professional experience in portfolio management, business finance, P&L management, or profitability analytics.
- Prior experience in the credit card business at a bank or fintech will be strongly preferred.
- Good understanding of credit card economics, including revenue streams, cost structures, and profitability drivers.
- Strong financial and analytical skills, including budgeting, forecasting, variance analysis, and financial modelling.
- Advanced proficiency in MS Excel and PowerPoint.
- Ability to interpret large datasets and financial reports, identify business opportunities, and translate insights into actionable recommendations.
- Strong problem-solving, communication, and stakeholder management skills.
- Educational Qualification: MBA or Chartered Accountant (CA).