POOL - Data Management Technician, NCMBC

NCMBC Technology Transition Office; Ajmer; On-site; INR 2,604,000 - 3,646,000; Part time

Job summary

Fayetteville Technical Community College is recruiting a part-time Data Management Technician to join our North Carolina Military Business Center (NCMBC). The role provides technical expertise and manages the NCMBC’s statewide client management database to support research, data analysis, and special projects.

Duties include maintaining Salesforce data for over 74,000 records, performing data audits, removing duplicates, standardizing formats, and collaborating with the team to ensure data

Qualifications

• Associate’s degree or higher in Business, Computer Information Systems, or related field, or equivalent work experience.
• Experience managing computer applications software, as well as word processing, spreadsheet, and database applications.
• Must possess a valid driver’s license with good driving record, and ability to frequently drive FTCC vehicles.
• Combination of education or experience equivalent to two years of business, data research, and/or application software systems management.
• Advanced skills in word processing and spreadsheet programs.

Responsibilities

• Support the Technology Systems Coordinator with data entry and hygiene of the NCMBC’s internal client management software and database system (Salesforce).
• Operate client management software systems to update and maintain data files and associated peripheral equipment.
• Identify and correct duplicate, incomplete, or inaccurate Salesforce records.
• Standardize data formats (e.g., phone numbers, addresses, email fields).
• Assist with data sets to import, export, and update data; maintain data governance standards.
• Perform regular data audits and quality checks; merge and deduplicate records as needed.
• Collaborate with team members to ensure data accuracy and integrity.
• Document data cleaning procedures and support data health monitoring.

Skills

Data management

Salesforce

Data entry

Word processing

Spreadsheets

Database applications

Education

Associate’s degree or higher in Business or CIS

Tools

Salesforce

Microsoft Word

Microsoft Excel

Job description

Candidate(s) recommended for hire are subject to a criminal background check.

Fayetteville Technical Community College is recruiting for a new member to join our North Carolina Military Business Team and now accepting applications for a Part-time Data Management Technician.

The Data Management Technician will provide technical expertise, assistance, and management of database systems for the North Carolina Military Business Center (NCMBC); to maintain the NCMBC’s statewide client management database; to assist staff in research, data analysis, and special projects.

This is a continuous recruitment pool not specifically advertised. The pool is continuous in order to develop a qualified pool of interested candidates.

Duties

• Support the Technology Systems Coordinator with the management of data entry and hygiene of NCMBC’s internal client management software and database system (Salesforce) with over 74,000 records.
• Operate client management software systems to update and maintain data files operate associated peripheral equipment.
• Identify and correct duplicate, incomplete, or inaccurate records in Salesforce.
• Standardize data formats (e.g., phone numbers, addresses, email fields).
• Assist the Technology Systems Coordinator with data sets to import, export, and update data.
• Maintain data integrity by validating and enforcing naming conventions.
• Perform regular data audits and quality checks.
• Merge and deduplicate account, contract, and NCMBC client records.
• Collaborate with NCMBC team members to ensure data accuracy.
• Document data cleaning procedures and maintain data governance standards.
• Support the Technology Systems Coordinator to monitor data health.
• Support integration of clean data across connected systems.
• Compile and format external data sets for entry into Salesforce (event data, etc.)
• Coordinate with the Technology Systems Coordinator for suggested data validation rules to prevent bad data entry.
• Inform Technology Systems Coordinator of data trends to identify recurring quality issues.
• In support of the Technology Systems Coordinator, support and test client management system for projects and other duties as assigned.
• Test and debug, in support of the Technology Systems Coordinator, projects as they are developed for production. Research complex problems and discrepancies in records and data management sets.
• As requested by the Technology Systems Coordinator, research awarded contracts and communicate with NCMBC staff and Salesforce system to identify companies that have received contract awards and close out open-solicitations with awarded information.
• Analyze and provide statistical data, in coordination with the Director of Operations – NCMBC and the Technology Systems Coordinator – NCMBC, related to the NCMBC.
• Provide technical support, information, and data entry to internal NCMBC team as requested by Technology Systems Coordinator.
• Provide event-related support, as needed to the Director of Operations – NCMBC.
• Limited daytime and overnight travel required
• Perform other duties as needed or assigned.

Minimum Qualifications

• An Associate’s degree or higher from an accredited college or university in Business, Computer Information Systems, or related field or equivalent work experience.
• Work experience in managing computer applications software, as well as word processing, spreadsheet, and database applications.
• Must possess a valid driver’s license with good driving record, and ability to frequently drive FTCC vehicles.
• Combination of education or experience equivalent to two years of business, data research, and/or application software systems management.
• Advanced skills in word processing and spreadsheet programs.

Three (3) Professional References Are Required.

Announcement Details

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Supplemental Questions

• * How did you hear about this employment opportunity?
  • FTCC Website
  • Indeed
  • NCCCS System Office
  • HigherEdJobs
  • Social Media
  • Glassdoor
  • Internal Email
  • Word of Mouth
  • USJoblink
  • Other

Required Documents

• Resume
• Cover Letter
• Unofficial Transcripts

Optional Documents

• Unofficial Transcripts 2
• Unofficial Transcripts 3
• Unofficial Transcripts 4
• Other Documents