PLM Operations & Maintenance Engineer (3DEXPERIENCE)

CTC; Chennai; In loco; INR 1.800.000 - 2.800.000; Tempo pieno

Descrizione del lavoro

CTC is seeking a PLM Operations & Maintenance Engineer in Chennai to ensure stability, performance and support of the 3DEXPERIENCE PLM platform. You will monitor, deploy, and improve the system, provide L2/L3 user support, and collaborate with cross-functional teams on upgrades.

You will handle daily health checks, issue resolution, and documentation, while driving continuous platform enhancements in a global environment.

Competenze

• 5–7 years in PLM operations, support or maintenance.
• Minimum 3 years hands-on with 3DEXPERIENCE/ENOVIA.
• Experience in production support, deployments, upgrades, and maintenance.
• Teamcenter exposure is an added advantage.

Mansioni

• Monitor and maintain the 3DEXPERIENCE platform and its integrated applications.
• Perform daily system health checks, deployments, and maintenance activities.
• Troubleshoot platform, integration, and user-reported issues within SLA timelines.
• Analyze logs and perform root cause analysis for system incidents.
• Provide L2/L3 user support and assist with training and documentation.
• Collaborate with business, development, and infrastructure teams on enhancements and upgrades.
• Maintain operational documentation and provide periodic system performance reports.

Conoscenze

3DEXPERIENCE admin

ENOVIA admin

L2/L3 user support

System monitoring

Strumenti

Linux

Windows

Shell scripting / MQL / TCL

SQL

REST API integrations

ITSM tools

Descrizione del lavoro

Job Overview

The PLM Operations & Maintenance Engineer will be responsible for ensuring the stability, performance, and support of the 3DEXPERIENCE (3DE) PLM platform. The role involves system monitoring, issue resolution, user support, deployments, and continuous platform improvement.

Key Responsibilities

• Monitor and maintain the 3DEXPERIENCE platform and its integrated applications.
• Perform daily system health checks, deployments, and maintenance activities.
• Troubleshoot platform, integration, and user-reported issues within SLA timelines.
• Analyze logs and perform root cause analysis for system incidents.
• Provide L2/L3 user support and assist with training and documentation.
• Collaborate with business, development, and infrastructure teams on enhancements and upgrades.
• Maintain operational documentation and provide periodic system performance reports.

Experience

• 5-7 years of experience in PLM Operations, Support, Administration, or Maintenance.
• Minimum 3 years of hands‑on experience with 3DEXPERIENCE (3DE) / ENOVIA platforms.
• Experience in production support, deployments, upgrades, and platform maintenance.
• Teamcenter exposure is an added advantage.

Technical Skills

• Strong knowledge of 3DEXPERIENCE (3DE) / ENOVIA administration and support.
• Experience with platform installation, configuration, deployment, upgrades, and monitoring.
• Knowledge of user administration, security management, workflows, and lifecycle management.
• Experience supporting CATIA and other PLM-integrated engineering applications.
• Good understanding of Linux and Windows environments.
• Experience with Shell scripting, MQL/TCL, SQL, and REST API integrations.
• Familiarity with ITSM tools and change management processes.

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively in cross-functional and global teams.
• Proactive mindset with a focus on continuous improvement.