Platform Operations Engineer

Zeta Global; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading data-powered marketing technology company in Hyderabad seeks a Platform Operations Engineer to support various applications in an Enterprise Hosted environment. The role involves performing application upgrades, resolving technical issues, and providing escalated support to platforms and services. Candidates should have excellent problem-solving skills, Linux administration expertise, and relevant certifications. The position requires effective communication and the ability to work in rotational shifts.

Qualifications

• 3 - 5 years of related experience required.
• Basic knowledge on OS, Database & Networking concepts.
• Excellent problem-solving and communication abilities.

Responsibilities

• Support multiple applications in an Enterprise Hosted environment.
• Perform upgrades of the applications in the environment.
• Resolve issues and manage workload with tight deadlines.
• Mentor others and document Standard Operating procedures.

Skills

Problem-solving

Communication

Linux administration

Scripting (Shell/Python)

Configuration management (Puppet, Ansible)

Education

Bachelor's degree in Computer Science or related field

Tools

Linux

RedHat

CentOS

Rocky Linux

Job description

A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users.

Shift Timing

Rotational Shift (24/7)

Required Certification

RedHat certifications (RHCSA / RHCE)

Duties & Responsibilities

• Fully functional and self-directed
• Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines.
• Analyze clients/team requests to solve short- and long-term technical issues.
• Engineer solutions to meet company’s SLA's and meet client expectations’
• Monitor andassistto tune applications in the environment through project initiatives,enhancementsand integration.
• Perform upgrades of the applications in the Hosted environment.
• High complexity assignments- owner
• Moderate complexity assignments - owner (1 or>)l
• Low complexity assignments - provide oversight/review
• Regularly leadself and others and/orestablishedas Product SME and/orestablishedas specialist
• Sees the whole picture and adjusts work accordingly.
• Mentorsothers with less experience.
• Work with Senior Platform Operations Engineer to create andmaintaindocumentation for all production environments and review regularly.
• Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation.

Required Qualifications

Typically requires a minimum of 3 - 5 years of related experience in a professional job role with a Bachelor's degree in Computer Science or related field.; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience

• Basic knowledgeonOS, Database & Networking concepts.
• Excellent problem-solving and communication abilities
• Strong knowledge onlinuxadministration &linuxserver administration
• Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP
• Extensive understanding of Linux, including RedHat, CentOS,Rocky Linux
• Should be good at any of the scripting languages. Shell/Python
• Knowledgeonconfiguration management tools likepuppet,Ansible is a plus.
• Industry certifications for application/s being supported are a plus.
• Experience with configuring and managing zones.
• Experience providing day to day administration and monitoring of servers to include:
• Provide support to ensure Linux Servers are operational.
• Provide file and system security management, log analysis, and statistical report generation.
• Analyze Security Scans andassistwith vulnerability remediation.
• Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau)
• Should be ready to work in rotational shifts.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html