Platform Engineer – Pune

Umanist NA; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Umanist NA is seeking a Platform Engineer to support a 24x7 AI platform operations environment in Pune. The role focuses on platform monitoring, incident troubleshooting, recovery, escalation, and operational support across Kubernetes/OpenShift based platforms.

The ideal candidate will have 5–10 years of hands-on experience, strong Linux/networking skills, and the ability to follow SOPs and runbooks in a structured L1 operations setting.

Qualifications

• 5–10 years of hands-on platform engineering experience in IT operations or infrastructure contexts.
• Experience with Kubernetes and Red Hat OpenShift in production.
• Strong Linux command-line and networking troubleshooting skills.
• Ability to follow SOPs/runbooks and technical procedures in a structured, incident-driven environment.
• Excellent communication and stakeholder management skills; comfortable in a 24x7 shift.
• Willingness to work in a 24×7 shift and maintain stability across engagements.

Responsibilities

• Monitor platform and application dashboards, alerts, and operational systems.
• Perform L1 incident detection, troubleshooting, and recovery.
• Troubleshoot Linux, networking (IP, DNS, ports), and connectivity issues.
• Check Kubernetes/OpenShift nodes, pods, deployments, and services.
• Review logs and collect diagnostics for escalation to L2/L3.
• Execute approved runbooks and GitOps-based recovery procedures.
• Restart/redeploy workloads and verify service recovery.
• Create incident tickets and provide status updates; coordinate with teams.
• Maintain shift handovers and operational documentation.

Skills

Platform Monitoring

Incident Troubleshooting

Kubernetes/OpenShift

Linux CLI

Networking

Containers

IT Operations/Cloud/Infra

SOPs/Runbooks

Troubleshooting/Analytics

Communication/Stakeholder Mgmt

24x7 Shift

Organization Stability

Education

Bachelor's degree in CS/IT/Engineering or related field

Tools

Git / GitOps

Grafana/Prometheus

Bash/Python scripting

Job description

Experience: 5–10 Years
Location: Pune
Notice Period: Immediate to 45 Days(685)
Shift: 24×7 Operations
Qualification: Bachelor's degree in CS, IT, Engineering or related field

Role Overview

We are hiring a Platform Engineer to support a 24×7 AI platform operations environment. The role involves platform monitoring, incident troubleshooting, recovery, escalation and operational support across Kubernetes/OpenShift-based platforms.

Key Responsibilities

• Monitor platform/application dashboards, alerts and operational systems.
• Perform L1 incident detection, troubleshooting and recovery.
• Troubleshoot basic Linux, networking, DNS, ports and connectivity issues.
• Check Kubernetes/OpenShift nodes, pods, deployments and services.
• Review logs and collect diagnostics for escalation.
• Execute approved runbooks, SOPs and GitOps-based recovery procedures.
• Restart/redeploy workloads and verify service recovery.
• Create incident tickets, provide status updates and coordinate with L2/L3 teams.
• Maintain proper shift handovers and operational documentation.

Must-Have Skills(with these skill sets, must have 4+yrs of hands-on real projects experience)

• Platform Monitoring
• Incident Troubleshooting & Recovery
• Kubernetes & Red Hat OpenShift
• Experience with Linux command-line
• Experience with Networking: IP, DNS, ports & connectivity
• Experience with Containers knowledge
• Experience in IT Operations / Infrastructure / Cloud / Application Support
• Ability to follow SOPs, runbooks and technical procedures
• Strong troubleshooting and analytical skills
• Excellent communication & stakeholder management
• Willingness to work in a 24×7 shift environment
• Minimum 2 years of stability in an organization preferred

Nice-to-Have Skills

• Git / GitOps
• Grafana / Prometheus
• Bash / Python scripting
• ITIL / Incident Management
• Cloud / Data Centre infrastructure
• AI/ML or GPU infrastructure
• SRE / Platform Engineering exposure

Candidate Requirements

• Strong communication skills are mandatory.
• Pune/local candidates preferred.
• Candidates should be comfortable working in a structured L1 operations and incident management environment.

Interview Process

2 Technical Rounds + Client Round + HR

Skills: containers,platform monitoring,sops,recovery,red hat openshift,strong communication skills,linux command-line,runbooks,prometheus,kubernetes,grafana,python scripting,networking,incident troubleshooting