Platform Engineer

Talpro; Bengaluru Urban; On-site; INR 4,000,000 - 6,000,000; Part time

Job summary

Talpro is seeking a Platform Engineer for a contract engagement in Bengaluru, India. The role requires 10-12 years of hands-on experience with FileNet, BPM infrastructure, and administration, along with strong OpenShift and AWS knowledge.

Responsibilities include managing FileNet, BPM, and BAW environments, upgrading platforms on Linux, and ensuring security. The position emphasizes independent and collaborative work, with a focus on incident, change, and problem management via ServiceNow and

Qualifications

• 10-12 years hands-on experience with FileNet, BPM infrastructure, and administration.
• Expertise upgrading and maintaining BPM environments on Linux and VM.
• OpenShift and AWS experience is a plus.
• Knowledge of ServiceNow (Incident, Change, Problem Management).
• Strong communication and ability to work independently and in a team.

Responsibilities

• Infrastructure management for FileNet, BAW Case Manager, and BPM environments.
• Manage and troubleshoot BAW environments and root-cause analysis.
• Oversee BPM platform infra on Linux (RHEL8/9) and virtual machines.
• Upgrade FileNet, BPM, and BAW with minimal disruption.
• Hands-on with OpenShift; leverage AWS as needed.
• ServiceNow incident, change, and problem management.
• Ensure security and collaborate with stakeholders.
• Troubleshoot complex platform/infrastructure issues.

Skills

Troubleshooting

Collaboration

Communication

Security awareness

Education

Bachelor's degree in Engineering, IT, or Computer Applications

Tools

OpenShift

AWS

FileNet

BAW Case Manager

BPM

Linux (RHEL 8/9)

VMs

Docker

Kubernetes

Ansible

Terraform

Jenkins

ServiceNow

Prometheus

Grafana

ELK Stack

Job description

Bangalore South, India | Posted on 09/24/2024

• Assigned Recruiter(s) Recruitment Manager
• Date Opened 09/24/2024
• Job Type Contract
• Country India

About Us

Talpro is leading the way in transforming the talent acquisition landscape. We deliver innovative, sustainable, and cost-effective recruitment solutions tailored to today’s business needs. Our mission is to offer comprehensive hiring strategies that address immediate recruitment demands while laying the groundwork for long-term success.

Job Description

• Job Title: Platform Engineer
• Experience: 10-12 years
• Employment Type: Contract

Key Responsibilities:

• Infrastructure Management: Expert in handling FileNet, BAW Case Manager, and BPM environments with hands‑on administration and migration.
• BAW Environment: Proficient in managing and troubleshooting BAW environments, with the ability to identify and resolve root causes of issues.
• Platform Expertise: Independently manage BPM platform infrastructure with strong experience in Linux servers (RHEL8/9) and Virtual Machines (VMs).
• System Upgrades: Seamlessly upgrade FileNet, BPM, and BAW environments on Linux, ensuring minimal disruption and maximum efficiency.
• OpenShift & AWS: Hands‑on experience with OpenShift and knowledge of AWS is considered an advantage.
• ServiceNow: Expertise in handling Incident, Change, and Problem Management via ServiceNow.
• Security Management: Ability to identify and address security vulnerabilities within infrastructure, adhering to organizational guidelines.
• Collaboration & Communication: A strong team player who can effectively collaborate with stakeholders and communicate technical solutions.
• Troubleshooting: Ability to troubleshoot complex platform and infrastructure issues to maintain system resilience.

Requirements:

• 10-12 years of hands‑on experience with FileNet, BAW Case Manager, BPM infrastructure, and administration.
• Expertise in troubleshooting, upgrading, and maintaining BPM environments on Linux (RHEL8/9) and VM.
• Experience in OpenShift and AWS is a plus.
• In-depth knowledge of ServiceNow (Incident, Change, and Problem Management).
• Strong understanding of security vulnerabilities and management in infrastructure.
• Excellent communication skills with the ability to work independently and as part of a team.

Requirements

Required Knowledge:

• Educational Background: Bachelor’s degree in Engineering, IT, or Computer Applications.
• Platform Engineering Expertise: Strong understanding of platform architecture, scalability, and performance optimization.
• Automation Tools: Proficiency in using automation tools such as Ansible, Terraform, or Jenkins to streamline deployment and management processes.
• Cloud Technologies: Experience with cloud platforms (AWS, Azure, or GCP) and their services, including storage, networking, and compute resources.
• Containerization: Hands‑on experience with Docker and Kubernetes for container management and orchestration.
• Monitoring Tools: Familiarity with monitoring tools such as Prometheus, Grafana, or ELK Stack for system health and performance monitoring.
• DevOps Practices: Strong understanding of DevOps principles and experience working with CI/CD pipelines.
• Security Best Practices: Knowledge of security frameworks and best practices for platform security.
• Communication Skills: Strong communication skills, with the ability to interact effectively with business stakeholders and technical teams.

Preferred Qualifications:

• Experience providing after‑hours support and resolving critical issues.
• Certification in cloud platforms (AWS, Azure, GCP) or related platform engineering technologies.
• Experience with platform migration and scaling large infrastructure environments.
• Strong problem‑solving skills and the ability to work independently on complex tasks.