Physical Security Manager | Malad & Bhayander

TP; Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

TP is actively hiring for a Senior Manager / Manager Physical Security to oversee multi-site operations in the West Region. The role requires 8-12 years in corporate/facility security and at least 5 years in people leadership, reporting to the Senior Director Physical Security (West Region).

The candidate will manage 292 security personnel and 12 BMS staff, ensure strict access control, incident management, and ISO 27001 compliance across all sites.

Qualifications

• 8-12 years in corporate/facility physical security.

Responsibilities

• Oversee 24/7 physical security operations across three sites in West Region.
• Supervise security for critical infrastructure zones including Server Rooms and SCC.
• Direct and manage a combined force of 292 security personnel and 12 BMS staff.
• Ensure access control, daily attendance monitoring, guard rosters, and anti-tailgating policies.
• Maintain ISO 27001 security standards and conduct annual site risk assessments.

Skills

Security leadership

Facility security

Incident management

Governance & compliance

Tools

CCTV/IP Cameras

NVR/DVR

Access Control

PA Systems

Fire Alarm Systems

VESDA

WLD

FM200/Novec

Job description

We are actively hiring for Physical Security Manager!!!!

Job Title: Senior Manager / Manager Physical Security
Location: 03 Sites in the West Region
Experience Required: 8-12 years in corporate/facility physical security, with 5 years in people leadership
Report To: Senior Director Physical Security (West Region)

Key Responsibilities:

1. Site Operations & Critical Infrastructure Management

• Oversee daily physical security operations across three locations in West Region, guaranteeing 24/7 coverage for high-priority business cycles.
• Supervise security for critical infrastructure zones, including Server Rooms, Security Command Centers (SCC), and Restricted Zones.
• Direct and manage a combined force of 292 security personnel and 12 Building Management System (BMS) team members.
• Ensure strict adherence to access control policies, daily attendance monitoring, guard deployment rosters, and anti-tailgating protocols.

2. Technical Systems & Equipment Maintenance

• Manage electronic security and fire protection systems, including CCTV/IP Cameras, NVR/DVR systems, Access Control, Public Address (PA) systems, Fire Alarm Systems (FAS), VESDA, WLD, and FM200/Novec fire suppression.
• Ensure routine preventive maintenance checks and prompt vendor SLAs for equipment repairs and system breakdowns.
• Oversee daily access log reviews, access card issuances/deactivations (24-hour SLA), and monthly departmental access reconciliations.

3. Risk Assessment, Incident Management & Governance

• Drive site Incident Management workflows and execution of the Escalation Matrix for security breaches, theft, or emergencies.
• Document and track all security incidents using formal Incident Management Reports, leading root cause analyses and corrective action plans.
• Maintain compliance with ISO 27001 security standards, regional legal and statutory requirements, and internal security frameworks.
• Conduct annual site risk assessments in coordination with the Business Continuity Management (BCM) team.

4. Local & Police Liaison / Regulatory Engagement

• Establish, cultivate, and maintain strong liaison relationships with local police stations, beat officers, traffic police, and municipal/regulatory authorities.
• Act as the primary corporate point of contact for local bodies and external law enforcement agencies during emergency responses, security audits, VIP visits, or crisis situations.
• Proactively monitor local security threats, public protests, demonstrations, or political movements in the vicinity of the facilities, providing advance advisories and mitigation plans to leadership.
• Coordinate statutory verifications, ensure police background checks for security personnel and vendors and necessary compliance filings with local authorities.

5. Vendor Management & Procurement

• Manage security service provider SLAs, guard force agencies, and Annual Maintenance Contracts (CAMC/AMC).
• Ensure vendors maintain correct attendance, process invoices promptly, and receive timely payments.
• Conduct bi-weekly surprise rounds and night checks with vendor representatives.
• Ensure all vendor personnel execute Non-Disclosure Agreements (NDAs) prior to site deployment.
• Partner with internal Procurement to evaluate vendor quotes, complete comparative cost-quality analyses, and process purchase orders.