Phone Banking Officer - Wealth and Privy Outbound Sales

Mehr Capital; Thane, Navi Mumbai, Mumbai; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

All Banking Benefits

Shift to Branch Banking after 2 Years

Job summary

Mehr Capital is hiring a Phone Banking Officer for day shift in Mumbai. The role involves inbound customer service for banking, verifying customer details and documents, and guiding customers to the right banking solutions.

Location options include Thane, Malad and Vashi, with a guaranteed shift progression to branch banking after two years. Candidates should be adept at handling calls, ensuring accuracy, and cross-selling relevant banking products.

Qualifications

• Inbound banking customer service experience.
• Strong communication and verification of documents.
• Willingness to cross-sell relevant banking products.

Responsibilities

• Handle inbound customer calls for banking services.
• Verify customer details and validate documents.
• Ensure interaction with the right customer throughout the call.
• Cross-sell and pitch relevant banking products to customers.

Skills

Inbound Banking

Customer Service

Inbound Calls

Document Verification

Cross-sell Banking

Job description

Phone Banking Officer

Day Shift | Inbound Process

Salary:

• Voice Exp – Up to 4.5 LPA

All Banking Benefits

Guaranteed Shift to Branch Banking after 2 Year

Location: Thane | Malad | Vashi

Call Vidya – 9773553319

Required Candidate profile

• Inbound Customer Service – Banking
• Handle inbound customer calls
• Verify details & validate documents
• Ensure interaction with the right customer
• Cross-sell & pitch relevant banking products