Pharmacy Assistant

Apollo Pharmacy; Sonitpur; On-site; INR 120,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Job summary

Apollo Pharmacy is seeking a Pharmacy Assistant / Pharmacy Aide to assist the pharmacist with dispensing medicines, counseling patients, and managing stock and billing processes. The role involves cold chain management, customer service, and coordinating with inhouse pharmacies to fulfill prescriptions, with focus on accuracy and timely delivery.

The position emphasizes inventory control, processing bills, and everyday store operations to support efficient pharmacy services.

Qualifications

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.
• Counsel patients/customers on health and medicines; manage drug information and free home delivery orders.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to prescriptions and check bill details against patient name, item names, quantity, expiry date.
• Counsel patients and customers on health, medicines and drug therapy; handle inbound inquiries and ensure timely home delivery.
• Maintain cold chain, store drugs under proper refrigeration, prepare bills and handle cash at the counter.
• Manage inventory in the computer, verify stock, raise indents, and coordinate transfers with nearby pharmacies or distribution centers.
• Ensure 100% stock tally by category and perform regular shift handovers; contribute to sales targets as directed.

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in‑house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock

Customer Service To counsel the patients /customers on health, the reaction of medicines To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow‑up the medicines deliveries to the customers in time Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information Handle cash in billing counter as and when required

Cold Chain Management Storing the drugs under proper conditions of refrigeration and security To prepare bills in computer and collect the cash Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer

Inventory Management & Sales To enter stocks in computer and take the printout of receipt from stores (RS) for cross‑checking with items issues list from stores based on the stock availability If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers) If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency To maintain the record for no stock items and follow‑up the same Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast‑moving items Ensure shift hand-over and take‑over is given before leaving the work area Focus on sales and strive to attain the target of the pharmacy Perform any other job assigned by the in‑charge as per exigencies of work

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives. NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.