Personal Banker - Outbound Branch Banking and Relationship Management

Kotak Securities Limited; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Kotak Securities Limited in Bengaluru is seeking a Personal Banker for outbound branch banking and active relationship management with personal banking clients. You will engage customers, understand banking products, and coordinate with various branch teams to meet targets and resolve queries.

The role emphasizes proactive outreach, service excellence, and a customer-centric approach in a dynamic banking environment. Strong interpersonal and communication skills are essential.

Responsibilities

• Outbound branch banking activities focused on personal banking clients.
• Manage and build relationships with customers to enhance banking service delivery.
• Engage in relationship management to ensure customer satisfaction and retention.
• Work closely with branch teams to meet banking targets and customer needs.
• Requires strong interpersonal and communication skills to handle client interactions effectively.
• Role involves understanding banking products and services to advise customers appropriately.
• May require coordination with multiple banking departments to resolve customer queries.
• Focus on expanding the bank's customer base through proactive outreach and service excellence.
• Candidate should be adaptable to a dynamic banking environment with a customer-centric approach.
• Emphasis on outbound communication and relationship management within branch banking context.

Job description

Personal Banker-Outbound_Branch Banking-Relationship Management_Bengaluru

• Responsible for outbound branch banking activities focused on personal banking clients.
• Manage and build relationships with customers to enhance banking service delivery.
• Engage in relationship management to ensure customer satisfaction and retention.
• Work closely with branch teams to meet banking targets and customer needs.
• Requires strong interpersonal and communication skills to handle client interactions effectively.
• Role involves understanding banking products and services to advise customers appropriately.
• May require coordination with multiple banking departments to resolve customer queries.
• Focus on expanding the bank's customer base through proactive outreach and service excellence.
• Candidate should be adaptable to a dynamic banking environment with a customer-centric approach.
• Emphasis on outbound communication and relationship management within branch banking context.