Personal Banker

Kotak Mahindra Bank; Hunsur; On-site; INR 350,000 - 450,000; Full time

Job summary

Kotak Mahindra Bank in Hunsur seeks a customer-focused Personal Banker - Inbound to manage day-to-day cash and non-cash transactions and ensure a seamless customer experience at the branch.

The role emphasizes handling deposits, withdrawals, drafts, and cheque processing, while providing banking information and addressing queries. Cross-selling opportunities should be identified to promote banking products, maintaining accuracy and efficiency at all times.

Responsibilities

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Job description

Personal Banker-Inbound_Branch Banking-Service_Hunsur

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.