People Operations Specialist

PriceWaterhouseCoopers Pvt Ltd ( PWC )

Gurugram District

On-site

INR 600,000 - 1,200,000

Full time

7 days ago

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Job summary

PwC India is seeking professionals in People Operations to manage the people lifecycle and day-to-day HR operations. You will handle onboarding, payroll, benefits, and employee inquiries while ensuring compliance with labour laws and internal PwC guidelines.

You will be part of a collaborative team that resolves issues from strategy to execution and delivers quality work in a fast-paced environment. The role emphasizes ownership, listening, and the ability to adapt to changing requirements, with

Qualifications

Experience in HR operations and people lifecycle processes.
Ability to handle onboarding, offboarding, payroll and benefits administration.
Familiarity with labour laws and regulatory compliance.
Strong data quality and HR systems experience.
Able to respond to employee inquiries per HR protocols.

Responsibilities

Oversee onboarding and offboarding processes.
Support payroll and benefits administration.
Act as primary HR contact to resolve inquiries and route as needed.
Ensure compliance with labour laws and PwC HR policies.
Maintain accurate employee records and HR data.

Skills

Accepting Feedback

Active Listening

AI Fluency

AI-Human Collaboration

Communication

Confidential Information Handling

Conflict Resolution

Coordinating Staff

Data Quality

Documentation Administration

Employee Data Management

Employee Engagement Strategies

Employee Life Cycle

Employee Relations

Employee Terminations

HR Software

HR Metrics

HR Policies

HR Service Delivery

HR Shared Services

Job description

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.

Key Skills & Experience

Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Education

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Certifications (if blank, certifications not specified)

Required and Optional Skills