People Lead, Software Engineering

Global Payments; Pune District; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

Global Payments is hiring a People Lead, Software Engineering to steer a team of Analysts in monitoring, research, configuration, and enhancement of applications. You will also own people management and operational responsibilities, driving alignment across engineering and business partners.

The role emphasizes leadership, technical oversight in Linux/Unix environments, and the ability to translate business needs into actionable requirements, with a focus on delivering scalable payment solutions.

Qualifications

• Experience with large-scale production support and incident management.
• Strong communication and leadership abilities.
• Ability to translate business needs into technical requirements.

Responsibilities

• Plan and direct the work of Analysts in monitoring, research, and analysis of applications.
• Oversee configuration, modernization, and enhancements of supported apps.
• Serve as the point of contact for people management and operational ownership.

Skills

Database expertise

Linux/Unix

Automation tools

Leadership

Communication

Tools

Production support tools

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a People Lead, Software Engineering to join our ever-evolving TSO Team and help shape the future of Global Payments.

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

What you’ll own

As a People Lead, you will be responsible for planning and directing the work efforts of a team of Analysts tasked with monitoring, research and analysis, configuration, modernization and enhancement of supported applications. Additionally, you will serve as the point of contact for people management along with operational and support ownership.

What you’ll bring

• Expertise in database, Linux/Unix environment, automation tools.
• Experience in production support management, with a proven track record of successfully leading teams
• Excellent communication, leadership, and interpersonal skills
• Experience with production support processes and incident management
• It’s a bonus if you have Ability to effectively apply business knowledge and leadership qualities to solve problems
• Strong analytical and problem-solving skills required, including a thorough understanding of how to interpret business needs and translating them into actionable application and operational requirements
• Excellent verbal and written communication skills and the ability to interact professionally and fluently with a diverse group including executives, managers and subject matter experts

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

EEOC Statement: Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].