PEGA Decisioning

Zoho; Hyderabad; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

Zoho is seeking an experienced PegaTech Lead with CDH or LDA expertise to lead Pegaimplementation projects in Hyderabad. You will guide teams to deliver scalable, decisioning-powered solutions that meet client objectives and technical standards.

Responsibilities include end-to-end leadership, architecture on Pega PRPC 8+, mentorship, collaboration with stakeholders, and ensuring high-quality, maintainable design and documentation.

Qualifications

• CSA, CSSA, CPDC certifications required.
• 5+ years of Pegaimplementation and development experience.
• Expertise in Pega Customer Decision Hub (CDH) or strong Technical LDA background.
• Hands-on experience with PegaPRPC version 8+.
• Knowledge of decisioning tools such as Next Best Action Designer, Decision Data Store, Adaptive and Predictive Models.

Responsibilities

• Lead end-to-end Pega CDH implementations aligning with client objectives.
• Architect scalable, performance-optimized solutions on Pega PRPC 8+.
• Provide technical leadership and mentorship to the development team.
• Collaborate with business stakeholders to translate requirements into technical solutions.
• Work with cross-functional teams to integrate decisioning with marketing and operations.
• Drive continuous improvement of Pegadecisioning capabilities.
• Ensure code quality through reviews and documentation of architecture decisions.

Skills

Pega platform

CDH knowledge

LDA background

Team leadership

Communication

Tools

PegaPRPC 8+

Next Best Action Designer

Decision Data Store

Adaptive/Predictive Models

Job description

We are looking for an experienced PegaTech Leadwith expertise in Customer Decision Hub (CDH)or Technical Lead Decision Architect (LDA)roles. The ideal candidate will be responsible for leading Pegaimplementation projects, ensuring they meet both technical and business requirements. This role demands in-depth knowledge of the Pegaplatform, hands-on experience with decisioning solutions, and the ability to guide teams to success.

Requirements

Key Responsibilities:

• Lead and manage end-to-end PegaCDHimplementations, ensuring alignment with client objectives and technical specifications.
• Architect and design scalable, performance-optimized solutions on the PegaPRPCplatform (version 8+).
• Provide technical leadership and mentorship to the development team, ensuring high-quality delivery of Pegasolutions.
• Collaborate with business stakeholders to gather requirements and translate them into robust technical solutions.
• Work closely with cross-functional teams to integrate decisioning, marketing, and business operations processes into Pegasystems.
• Drive continuous improvement by implementing industry best practices and optimizing Pegadecisioning capabilities (such as Next Best Action, Adaptive Models, Predictive Models, etc.).
• Ensure high standards of code quality and performance, conducting regular reviews and providing feedback.
• Develop and maintain documentation for project architecture, design, and technical decisions.

Skills & Qualifications:

• Mandatory Certifications: CSA, CSSA, CPDC.
• 5+ yearsof overall experience in Pegaimplementation and development.
• Proven expertise in PegaCustomer Decision Hub (CDH)or strong Technical LDAbackground.
• Strong hands-on experience with PegaPRPC version 8+platform.
• In-depth knowledge of Pegadecisioning tools such as Next Best Action Designer, Decision Data Store, Adaptive and Predictive Models, etc.
• Experience leading teams in fast-paced, dynamic environments.
• Excellent problem-solving, communication, and interpersonal skills.
• Strong understanding of business operations, decision management, and customer engagement processes.