PC 1524 Technical Business Analyst

Softobiz; Ernakulam; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Softobiz seeks a seasoned Technical Business Analyst to bridge business needs and technology, collaborating with stakeholders to drive digital transformation in complex enterprise programs.

You will translate requirements into BRDs, FRDs, and user stories, support API and data‑driven initiatives, and guide AI-enabled analytics and automation throughout the product lifecycle.

Strong analytical skills, excellent communication, and experience with Jira/Confluence are essential.

Qualifications

• Experience eliciting and documenting business requirements clearly.
• Proven stakeholder management across multiple teams and levels.
• Capability to produce BRDs, FRDs, User Stories and Use Cases.
• Proficient in creating Process Flows and Gap Analyses.
• Understanding AI-enabled solutions and digital transformation programs.
• Experience with enterprise application development projects.

Responsibilities

• Collaborate with stakeholders to gather and document requirements.
• Convert requirements into functional specs and acceptance criteria.
• Lead workshops and requirement sessions with cross‑functional teams.
• Evaluate feasibility and impact of automation and AI initiatives.
• Support product lifecycle from ideation to deployment and UAT.
• Prepare BRDs, FRDs, user stories, and solution documents.
• Track progress and ensure alignment of business goals with tech solutions.

Skills

Requirements elicitation

Stakeholder management

BRDs

FRDs

User stories

Use cases

Process flows

Gap analysis

AI-enabled solutions

Tools

Jira

Confluence

Visio

Miro

Job description

Job Title:

Technical Business Analyst

Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and functional requirements.
• Identify opportunities to improve business processes through automation, analytics, and AI-enabled solutions.
• Convert business requirements into detailed functional specifications, user stories, and acceptance criteria.
• Work closely with Product Managers, Architects, Developers, Data Teams, and other stakeholders.
• Conduct feasibility studies, impact assessments, and solution evaluations.
• Facilitate workshops, stakeholder meetings, and requirement-gathering sessions.
• Define business processes and recommend process improvements utilizing modern digital technologies, including AI where appropriate.
• Support product development lifecycle from ideation through deployment.
• Participate in UAT, validation, and user adoption activities.
• Track project progress and ensure alignment between business goals and technical solutions.
• Prepare business cases, process flows, BRDs, FRDs, and solution documentation.
• Utilize AI-powered tools to enhance requirements analysis, documentation, reporting, and business insights.

Required Skills & Experience

Business Analysis

• 7-12 years of experience as a Business Analyst or Technical Business Analyst.
• Strong experience in requirements elicitation, analysis, documentation, and stakeholder management.
• Expertise in preparing:
• BRDs (Business Requirement Documents)
• FRDs (Functional Requirement Documents)
• User Stories
• Use Cases
• Process Flows
• Gap Analysis

Technology & Digital Solutions

• Understanding of digital transformation programs and emerging technologies.
• Experience working on enterprise application development or transformation projects.
• Ability to evaluate and recommend technology solutions based on business needs.
• Familiarity with AI-enabled business applications and productivity tools.

Technical Skills

• Knowledge of APIs, Microservices, and System Integrations.
• Understanding of cloud platforms such as AWS, Azure, or GCP.
• Familiarity with SQL and data analysis concepts.
• Exposure to Agile, Scrum, and Product Development methodologies.
• Experience working with Jira, Confluence, Visio, Miro, or similar tools.

Data & Analytics

• Understanding of data models, data mapping, and business intelligence concepts.
• Experience interpreting data and generating actionable business insights.
• Knowledge of reporting and analytics tools.
• Experience leveraging AI-driven analytics and reporting capabilities is an advantage.

Preferred Qualifications

• Experience in Digital Transformation, Data Analytics, Process Automation, or Enterprise Technology Programs.
• Exposure to AI-powered business applications and productivity platforms.
• Certifications such as:
  • CBAP / CCBA
  • PMI-PBA
  • Agile BA
  • Scrum Certification
• Experience in enterprise-scale application development projects.