Payroll Specialist - US

Keka Inc.; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Keka is seeking a payroll delivery professional to own end-to-end US payroll for a portfolio of Keka Managed Services clients. This is a hands-on, client-facing role responsible for payroll operations, federal/state/local tax compliance, client relationships, and timely delivery.

You will manage bi-weekly, semi-monthly, and monthly cycles across multiple states, ensure filings, and build strong client relationships while meeting SLAs.

Qualifications

• 3+ years of payroll delivery experience in HR tech or B2B SaaS.
• Strong knowledge of US payroll processes, multi-state tax compliance.
• Experience with platforms such as Gusto, Rippling, Justworks, Deel, Papaya, TriNet, ADP, Paylocity, Paycom, Paycor, or similar.
• Strong client-facing communication and stakeholder management skills.

Responsibilities

• Own end-to-end US payroll cycles across bi-weekly, semi-monthly, and monthly payrolls.
• Oversee federal, state, and local payroll tax compliance and filings.
• Manage multi-state payroll complexities, deductions, benefits, garnishments, and reconciliations.
• Manage payroll notices, amendments, and compliance-related issues.
• Act as the primary point of contact for clients and build strong relationships.
• Own delivery timelines, SLAs, escalations, and client communication.
• Identify process gaps and drive automation and continuous improvement.

Skills

US payroll

Client communication

Attention to detail

Analytical skills

Tools

Gusto

Rippling

Justworks

Deel

ADP

Paylocity

Paycom

TriNet

Job description

Keka is a SaaS HRMS platform, helping companies manage the entire employee lifecycle efficiently– hiring, onboarding, time & attendance, payroll, performance, and learning in one integrated system.

We have been in the market for 10+ years and currently serve around ten thousand clients in India, US and GCC.

About the Role

Own end-to-end payroll delivery for a portfolio of Keka Managed Services clients in the US. This is a hands-on, client-facing role responsible for payroll operations, federal/state/local tax compliance, client relationships, and timely delivery.

What You'll Own

• Manage end-to-end US payroll cycles across bi-weekly, semi-monthly, and monthly payrolls.
• Oversee federal, state, and local payroll tax compliance and filings.
• Manage multi-state payroll complexities, deductions, benefits, garnishments, and payroll reconciliations.
• Manage payroll notices, amendments, and compliance-related issues.
• Act as the primary point of contact for clients and build strong relationships.
• Own delivery timelines, SLAs, escalations, and client communication.
• Identify process gaps and drive automation and continuous improvement.

What You Bring — Must-Haves

• Strong knowledge of US payroll processes, tax compliance, and multi-state payroll.
• 3+ years of payroll delivery experience in an HR Tech, Payroll Tech, or B2B SaaS environment.
• Experience with platforms such as Gusto, Rippling, Justworks, Deel, Papaya, TriNet, ADP, Paylocity, Paycom, Paycor, or similar.
• Strong client-facing communication and stakeholder management skills.
• High ownership, attention to detail, and problem-solving ability.
• Strong Excel and analytical skills with the ability to identify and resolve payroll discrepancies.

Nice to Have

• Hands-on experience with CheckHQ or similar modern US payroll platforms.
• FPC or CPP certification.
• Experience managing multi-state payroll and prior-vendor migrations.
• Exposure to advanced Excel, SQL, or BI dashboards.
• Experience with state tax registration processes.