Payment Lifecyle Manager

Aumni; Mumbai; On-site; INR 14,111,000 - 21,637,000; Full time

Job summary

JPMorganChase in Mumbai seeks a Senior Vice President to lead the Transaction Approval Group within the Corporate & Investment Bank. You will guide daily deliverables and medium/long-term initiatives, applying robust operational and credit risk principles to oversee cash payments and securities settlement while partnering across Operations, Client Services, Credit, Product, and Controls.

You will act as a SME for payment systems and lead strategic projects in line with TAG’s mandate.

Qualifications

• 10+ years of direct experience in Payments Operations.
• Strong operational and credit risk management judgment in time-sensitive environments.
• Ability to make real-time, data-informed decisions and defend actions under deadlines and controls.
• Ability to communicate effectively through senior-level updates and presentations.
• Manage cash payment and securities settlement workflows with attention to detail and risk impact.
• Collaborate with Risk, Operations, Client Service, Middle Office, and Product management stakeholders.
• Lead teams with a strong controls mindset and demonstrable partnership skills.

Responsibilities

• Oversee cash payments and securities settlement operations, including monitoring and approval activities influencing credit and intraday exposure.
• Serve as a senior escalation point and accountable executive for urgent approvals and risk decisions.
• Partner with Credit and Product to evaluate policy changes impacting TAG processes and outcomes.
• Maintain governance, documentation, and control discipline in collaboration with Controls.
• Enable Intelligent Automation by identifying opportunities and translating business needs for developers.
• Validate delivered solutions by confirming measurable operational value and risk/control outcomes for TAG.
• Lead TAG platform transformation and modernization to support the target operating model.
• Represent TAG in forums with Payments Operations, Custody, COS, regional teams, and key stakeholders.
• Own TAG’s financial scorecard by tracking expenses, headcount, and KPIs.
• Apply disciplined judgment, research, and investigation to support delegated authority approvals and exposure management.
• Drive cross-business relationships to advance global strategy and day-to-day execution.

Skills

Payments Operations

Operational risk management

Real-time decisions

Senior-level communication

Cash & securities workflows

Cross-functional collaboration

Controls mindset

Job description

Join a high-impact control function at the heart of the Corporate & Investment Bank’s payments and settlement ecosystem. You’ll shape how we manage intraday credit exposure while enabling smarter, faster, and safer client outcomes. This is a visible leadership role with strong stakeholder partnership and transformation opportunity

Job Summary

As a Senior Vice President within the Transaction Approval Group in the Corporate & Investment Bank, you will lead the team while contributing directly to daily deliverables and medium/long-term initiatives. You will apply sound operational and credit risk management principles to oversee cash payments and securities settlement while partnering closely with Operations, Client Services, Credit, Product, and Controls. You will act as a subject matter expert for payment systems and processes and lead projects aligned to TAG’s core mandate and global strategy.

Job Responsibilities

• Oversee cash payments and securities settlement operations, including monitoring and approval activities that influence credit and intraday exposure
• Serve as a senior escalation point and accountable executive for urgent approvals and risk decisions
• Partner with Credit and Product to evaluate policy changes that may impact TAG processes and outcomes
• Maintain ongoing engagement with Controls to strengthen governance, documentation, and control discipline
• Enable Intelligent Automation initiatives by identifying opportunities and translating business needs for developers
• Validate delivered solutions by confirming measurable operational value and risk/control outcomes for TAG
• Lead TAG participation in platform transformation and modernization to support the target operating model
• Represent TAG in forums with Payments Operations, Custody, COS, regional teams, and key stakeholders
• Own TAG’s financial scorecard by tracking expenses, headcount, and key performance indicators
• Apply disciplined judgment, research, and investigation to support delegated authority approvals and exposure management
• Drive productive cross-business relationships to advance global strategy and day-to-day execution

Required Qualifications, Capabilities, and Skills

• Demonstrate 10+ years of direct experience in Payments Operations
• Apply strong operational and credit risk management judgment in time-sensitive environments
• Make real-time, data-informed decisions and clearly defend actions against deadlines and controls
• Communicate effectively through concise senior-level updates and higher-level presentations
• Manage cash payment and securities settlement workflows with strong attention to detail and risk impact
• Collaborate across Risk, Operations, Client Service, Middle Office, and Product management stakeholders
• Lead teams with a strong controls mindset and demonstrable partnership skills

Preferred Qualifications, Capabilities, and Skills

• Leverage experience in Global Funds Control environments and related operating models
• Utilize knowledge of Funds Control and Credit Risk systems to support approvals and exposure oversight
• Apply understanding of securities clearance and processing concepts to inform risk decisions
• Demonstrate familiarity with custody operations and stakeholder engagement models
• Bring working knowledge of foreign exchange and multi-currency services across client portfolios
• Drive Intelligent Automation delivery by shaping requirements, testing outcomes, and scaling adoption
• Lead or contribute meaningfully to platform transformation and modernization initiatives in operations/control functions

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Lead Transaction Approval Group oversight of payments/settlement, credit exposure, and transformation across