Payment Collection Executive

Shrii Salez Corporation Indore; Indore District; On-site; INR 210,000 - 320,000; Full time

Job summary

Shrii Salez Corporation Indore is seeking a detail-oriented professional to manage client payment follow-ups, track outstanding dues, update records, and resolve invoice/POD/CRAC queries. The role requires clear communication and coordination with Accounts, Sales & Operations.

You will handle escalations, work with MS Office/CRM tools, and leverage GeM knowledge to streamline collections. Graduate candidates with experience in collections or customer support are encouraged to apply.

Qualifications

• Experience in collections or payment calling or customer support.
• Graduate preferred.
• Strong communication, negotiation and persuasion skills.
• Proficient in MS Office and CRM; GeM knowledge preferred.

Responsibilities

• Make client payment follow-ups and track outstanding dues.
• Update records and resolve invoice, POD, and CRAC queries.
• Handle escalations and coordinate with Accounts, Sales & Operations.

Skills

Strong communication

Negotiation

Persuasion

Customer support

Education

Graduate

Tools

MS Office

CRM

GeM

Job description

Make client payment follow-ups, track outstanding dues, update records, resolve invoice/POD/CRAC queries, handle escalations and coordinate with Accounts, Sales & Operations. Strong communication, negotiation, MS Office/CRM & GeM skills preferred.

Required Candidate profile

• experience in collections/payment calling/customer support.
• Graduate preferred.
• Strong communication, negotiation & persuasion skills.
• Proficient in MS Office/CRM; GeM knowledge preferred.