Partnerships & Commercial Lead | CEO’s Office

Knowmax; Gurugram District; Sur place; INR 2 500 000 - 4 500 000; Plein temps

Avantages offerts par ce poste

Health insurance

Résumé du poste

Knowmax is seeking a senior professional to own two commercially critical levers: who we sell with and how we price what we sell. You will work directly with the CEO, spanning sales, product, finance and legal, and will be measured on outcomes such as partner-sourced revenue, deal velocity and margin.

This is a strategic, non-deck-making role. You will manage a portfolio of partnerships across CCaaS platforms, CRM ecosystems, SI partners and regional resellers, and build pricing frameworks,

Qualifications

• 3 to 6 years of experience in partnerships or presales.
• Engineer + MBA preferred with strong numerical skills.
• Experience in consulting or partnerships for enterprise software or B2B SaaS is a plus.

Responsabilités

• Own the Partner Ecosystem: evaluate/sign new partners, manage co-sell motions, track revenue.
• Own Pricing, Proposals and Deal Desk: set pricing framework, SKUs, discounts, and approvals.
• Collaborate with CEO and cross-functional teams (sales, product, finance, legal) to drive partner-sourced revenue and margin.

Connaissances

Partner ecosystem

Pricing strategy

Negotiation

Revenue analytics

Communication

Cross-functional

Formation

Engineer degree

MBA

Description du poste

Knowmax is the governed knowledge layer for enterprise customer experience. Contact centers in telecom, BFSI, healthcare and BPO across North America, the GCC, Southeast Asia and APAC use us to turn policies and procedures into guided flows, visual guides and AI answers that agents and AI agents can trust.

Governed knowledge that drives action.

We are built into the world’s leading CX ecosystems, and as AI agents take over more of the frontline, the knowledge layer underneath them becomes the layer that matters most.

The Role

About Knowmax

Knowmax is the governed knowledge layer for enterprise customer experience. Contact centers in telecom, BFSI, healthcare and BPO across North America, the GCC, Southeast Asia and APAC use us to turn policies and procedures into guided flows, visual guides and AI answers that agents and AI agents can trust.

Governed knowledge that drives action.

We are built into the world’s leading CX ecosystems, and as AI agents take over more of the frontline, the knowledge layer underneath them becomes the layer that matters most.

This role owns two of the most commercially important levers in the company: who we sell with and how we price what we sell.

You will work directly with the CEO, sit across sales, product, finance and legal, and be measured on outcomes. This is not a deck-making role. Your scorecard is partner-sourced revenue, deal velocity and margin, not recommendations.

What You Will Own

1. Partner Ecosystem

• Find, evaluate and sign new partners across CCaaS platforms, CRM ecosystems, global system integrators and regional resellers
• Run existing partnerships like a portfolio: joint pipeline, account mapping, co-sell motions and quarterly business reviews
• Get into live deals with partner sales teams and help close them
• Own marketplace listings, partner enablement, joint pitches and co-marketing plans
• Track partner-sourced and partner-influenced revenue, and make clear calls on where to invest more and where to step back

2. Pricing, Proposals and Deal Desk

• Act as the single gate for every commercial proposal that leaves Knowmax
• Own the pricing framework, SKUs, packaging and discount approvals across direct and partner channels
• Model deal economics before anything is signed: margins, partner payouts, revenue shares and cost-to-serve
• Work with legal on partner agreements, MSAs and order forms, and lead commercial negotiations
• Build proposal templates, pricing calculators and approval workflows that speed up sales without weakening deals
• Report back on win rates, discount trends and margin leakage so leadership acts on facts
  

Who You Are

• 3 to 6 years of experience
• Engineer + MBA preferred
• Background in consulting, partnerships, presales etc
• Strong with numbers. A pricing model or a P&L is a tool for you, not a chore
• Logical, structured thinker who turns ambiguity into a decision and then executes it
• Clear, confident communicator, equally credible with a partner VP and our finance team
• Exposure to B2B SaaS or enterprise software is a plus