Partner - Program Management

RateGain; Dadri; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

RateGain Travel Technologies Limited is seeking a seasoned Program Manager to lead development of SaaS products for the Travel & Hospitality domain. You will own the end-to-end product lifecycle, drive strategy, and collaborate with engineering, design, sales, and customer success to deliver high-impact solutions.

The role requires deep travel domain knowledge, strong analytics, and experience with APIs and platform integrations. Prior experience with Agile/Scrum and B2B SaaS is essential.

Qualifications

• 8-12 years of experience in program management in SaaS products.
• Strong domain knowledge in Travel & Hospitality (Hotels, Airlines, OTAs, Revenue Management).
• Proven experience building and scaling B2B SaaS products.
• Hands-on experience with APIs, integrations, and platform-based products.
• Strong analytical mindset with experience using SQL, Excel, Mixpanel, Amplitude, or similar.
• Excellent communication and stakeholder management skills.
• Experience working in Agile/Scrum environments.
• Experience with PMS, CRS, GDS, or Channel Managers.
• Understanding of pricing, revenue optimization, or demand forecasting in travel.
• Exposure to AI/ML-driven products (recommendations, dynamic pricing).
• MBA or equivalent business education (preferred).

Responsibilities

• Own the end-to-end product lifecycle from discovery to launch and iteration.
• Define product vision and strategy aligned with travel & hospitality goals.
• Collaborate with engineering, design, sales, and customer success to deliver SaaS products.
• Translate customer needs and market trends into PRDs and user stories.
• Drive integrations with CRS, PMS, GDS, channel managers, and payment gateways.
• Analyze product performance using KPIs and funnels; drive improvements.
• Engage with hoteliers, airlines, and travel partners to gather insights.
• Prioritize features using frameworks (RICE, MoSCoW) and manage backlog.
• Ensure timely delivery with Agile/Scrum practices.
• Support GTM teams for product launches and adoption.

Skills

Program management

SaaS product management

Travel & Hospitality domain knowledge

APIs & integrations

SQL

Excel

Mixpanel

Amplitude

Agile/Scrum

Stakeholder management

Communication

Education

MBA or equivalent business education

Tools

SQL

Mixpanel

Amplitude

Excel

Job description

RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 16,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.

RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.

Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 33 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 25 Global Fortune 500 companies in unlocking new revenue every day.

Exploring the Role

We are looking for a customer-obsessed and data-driven Program Manager to lead the development of SaaS products in the Travel & Hospitality domain. You will work at the intersection of technology, business, and user experience to build scalable solutions for hotels, airlines, OTAs, and travel platforms.

This role requires strong domain understanding, stakeholder management, and the ability to translate complex industry problems into impactful product solutions.

How your day will look like/Job responsibility:

• Own the end-to-end product lifecycle: from discovery, roadmap planning, execution, to launch and iteration
• Define product vision and strategy aligned with business goals in the travel & hospitality ecosystem
• Work closely with engineering, design, sales, and customer success teams to deliver high-quality SaaS products
• Translate customer needs, market trends, and business requirements into clear product requirements (PRDs, user stories, acceptance criteria)
• Drive integrations with third-party systems (CRS, PMS, GDS, channel managers, payment gateways, etc.)
• Analyze product performance using data (KPIs, funnels, adoption, retention) and drive continuous improvement
• Engage with customers (hoteliers, airlines, travel partners) to gather insights and validate solutions
• Prioritize features using frameworks (RICE, MoSCoW, etc.) and manage product backlog
• Ensure timely delivery with Agile/Scrum methodologies
• Collaborate with GTM teams for product launches, positioning, and adoption

Education & Work Experience

• 8-12 years of experience in program Management, preferably in SaaS-based products
• Strong domain knowledge in Travel & Hospitality (Hotels, Airlines, OTAs, Revenue Management, Distribution, etc.)
• Proven experience building and scaling B2B SaaS products
• Hands-on experience with APIs, integrations, and platform-based products
• Strong analytical mindset with experience using tools like SQL, Excel, Mixpanel, Amplitude, or similar
• Excellent communication and stakeholder management skills
• Experience working in Agile/Scrum environments
• Experience with systems like PMS (Property Management Systems), CRS, GDS, or Channel Managers.
• Understanding of pricing, revenue optimization, or demand forecasting in travel
• Exposure to AI/ML-driven products (recommendations, dynamic pricing, personalization)
• MBA or equivalent business education (preferred but not mandatory)

Equal Opportunity Employer

We are proud to be an equal opportunity employer and are committed to providing a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.