Package Consultant-SAP CX

IBM India Pvt. Limited; Pune District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

IBM India Pvt. Limited is seeking a Package Consultant specializing in SAP CX to implement and configure SAP CX solutions for clients.

You will collaborate with clients, project managers, and teams to understand business needs, gaps, and craft solutions that meet requirements. The role involves designing SAP CX solutions, configuring modules across Commerce Cloud, Marketing Cloud, Sales Cloud and Customer Data Cloud, and delivering quality through documentation, testing, and UAT.

Qualifications

• Bachelor's degree in a relevant field.
• Experience with SAP CX configuration and modules.
• Experience designing SAP CX solutions.
• Exposure to technical documentation and testing scripts.
• Exposure to SAP CX integration with SAP ERP/CRM/BW.

Responsibilities

• Design SAP CX solutions by analyzing business requirements.
• Configure and implement SAP CX modules across Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
• Create and maintain technical documentation and testing scripts.
• Perform unit testing, integration testing, and UAT to ensure solution quality.
• Provide training and client support on SAP CX functionality and best practices.

Skills

SAP CX Configuration

SAP CX Solution Design

Technical Documentation

Testing & QA

SAP Integration

Education

Bachelor's Degree

Master's Degree

Tools

SAP CX Modules

Job description

Your Role and Responsibilities:

As a Package Consultant specializing in SAP CX, you will be responsible for implementing and configuring SAP CX solutions for clients. You will work closely with clients, project managers, and other team members to understand business needs, identify gaps, and develop solutions that meet client requirements.

Your Primary Responsibilities Will Include:

• Design SAP CX Solutions: Analyze business requirements and design SAP CX solutions to meet client needs, ensuring alignment with their business objectives and goals.
• Implement SAP CX Modules: Configure and implement SAP CX modules, including Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud, to deliver comprehensive solutions.
• Develop Technical Documentation: Create and maintain technical documentation, including configuration documents and testing scripts, to ensure solution quality and facilitate future maintenance.
• Ensure Solution Quality: Perform unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality and identify areas for improvement.
• Deliver Client Support: Provide training and support to clients on SAP CX functionality and best practices, enabling them to maximize the value of their SAP CX investment.

Required Education:

Bachelor's Degree

Preferred Education:

Master's Degree

Required Technical and Professional Expertise:

• Experience with SAP CX Configuration: Exposure to configuring and implementing SAP CX modules, including Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
• SAP CX Solution Design: Experience with analyzing business requirements and designing SAP CX solutions to meet client needs.
• Technical Documentation Development: Exposure to creating and maintaining technical documentation, including configuration documents and testing scripts.
• Testing and Quality Assurance: Experience with performing unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality.
• SAP Integration Knowledge: Exposure to integrating SAP CX with other SAP systems, such as SAP ERP, SAP CRM, and SAP BW.

Preferred Technical and Professional Experience:

• SAP CX Releases Knowledge: Exposure to staying up-to-date with SAP CX releases, patches, and new features, and applying this knowledge to client projects to ensure solutions remain current and effective.
• SAP Systems Integration: Experience with integrating SAP CX with other SAP systems, such as SAP ERP, SAP CRM, and SAP BW, to deliver comprehensive and connected solutions.
• SAP CX Best Practices: Exposure to providing training and support to clients on SAP CX functionality and best practices, enabling them to maximize the value of their SAP CX investment.

Years of Experience:

5 - 10