Package Consultant-SAP CX

IBM; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

IBM Bengaluru is seeking a SAP CX Package Consultant to implement and configure SAP CX solutions for clients, covering Commerce Cloud, Marketing Cloud, Sales Cloud and Customer Data Cloud. You will collaborate with clients, project managers, and teams to ensure timely delivery, perform unit/integration testing, and maintain technical documentation.

The role requires a Master's degree and strong SAP CX integration experience.

Qualifications

• Experience configuring SAP CX modules including Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
• Experience in designing SAP CX solutions to meet client needs.
• Experience with creating and maintaining technical documentation.

Responsibilities

• Analyze business requirements and design SAP CX solutions to meet client needs.
• Configure and implement SAP CX modules and perform testing.
• Collaborate with clients and project teams to ensure successful delivery.
• Stay up-to-date with SAP CX releases and apply new features to projects.
• Develop and maintain configuration documents and testing scripts.

Skills

SAP CX Configuration

SAP CX Module Design

Technical Documentation

Testing & QA

SAP CX Integration

SAP ERP Integration

SAP CRM Integration

SAP BW Integration

Education

Master's Degree

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Package Consultant: SAP CX, you will be responsible for implementing and configuring SAP CX solutions for clients, focusing on analyzing business requirements, designing and configuring SAP CX solutions, and ensuring successful project delivery. You will work closely with clients, project managers, and other team members to understand business needs, identify gaps, and develop solutions that meet client requirements.

Your Primary Responsibilities Will Include

• Design SAP CX Solutions: Analyze business requirements and design SAP CX solutions to meet client needs, including configuring and implementing SAP CX modules such as Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
• Implement and Test Solutions: Configure and implement SAP CX solutions, perform unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality.
• Collaborate with Clients and Team Members: Work closely with clients, project managers, and other team members to ensure successful project delivery, provide training and support to clients on SAP CX functionality and best practices.
• Maintain Technical Documentation: Develop and maintain technical documentation, including configuration documents and testing scripts.
• Stay Up-to-Date with SAP CX Releases: Stay current with SAP CX releases, patches, and new features, and apply this knowledge to client projects.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Experience with SAP CX Configuration: Proven ability to configure and implement SAP CX modules, including Commerce Cloud, Marketing Cloud, Sales Cloud, and Customer Data Cloud.
• SAP CX Solution Design: Experience with designing SAP CX solutions to meet client needs, including analyzing business requirements and identifying gaps.
• Technical Documentation Development: Experience with developing and maintaining technical documentation, including configuration documents and testing scripts.
• Testing and Quality Assurance: Experience with performing unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality.
• SAP CX Integration: Experience with integrating SAP CX with other SAP systems, such as SAP ERP, SAP CRM, and SAP BW.

Preferred Technical And Professional Experience

• SAP ERP Knowledge: Experience with SAP ERP systems, including integrating SAP CX with SAP ERP.
• SAP CRM Familiarity: Experience with SAP CRM systems, including integrating SAP CX with SAP CRM.
• SAP BW Integration: Experience with integrating SAP CX with SAP BW systems.