Package Consultant-Salesforce
International Business Machines Corporation
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Job summary
IBM Consulting in India is seeking a Salesforce Package Consultant to design, implement, and support Salesforce CRM solutions with LWC and integrations. You will guide clients through business analysis, configuration and user adoption, leveraging Agile, Scrum, and Waterfall methodologies to ensure successful delivery.
The role emphasizes delivering tailored solutions, rigorous system testing, and strong client-facing guidance, with training programs to ensure long-term adoption of the
Qualifications
- Bachelor's degree required; Master's preferred.
- Experience with Salesforce CRM design, implementation and support (LWC and integrations).
- Familiarity with Agile, Scrum and Waterfall methodologies; strong system testing and change management abilities.
- Understanding of business analysis to tailor solutions for client challenges.
- Experience managing software lifecycle delivery and adoption.
Responsibilities
- Design and implement Salesforce CRM solutions with LWC and integrations.
- Execute system testing, user acceptance, and change management.
- Provide client-facing guidance throughout business analysis to configuration and adoption.
- Apply Agile, Scrum, and Waterfall methodologies to the software lifecycle.
- Develop training programs to ensure long-term user adoption of solutions.
Skills
Education
Job description
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
As a Salesforce Package Consultant, you will specialize in designing, implementing, and supporting Salesforce CRM solutions with LWC and integration experience. You will guide clients through the entire process, from business analysis to system configuration and user adoption, utilizing your expertise in Agile, Scrum, and Waterfall methodologies.
- Design and Implement Solutions: Develop tailored solutions to address clients' business needs by understanding their unique challenges and leveraging Salesforce's extensive offerings.
- Execute System Testing: Conduct system testing, user acceptance, and change management to ensure a successful implementation and long-term user adoption.
- Deliver Client-Facing Support: Provide expert guidance to clients throughout the entire process, from business analysis to system configuration and user adoption.
- Apply Methodologies: Utilize Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle.
- Develop Training Programs: Create training programs to ensure successful user adoption and long-term usage of the implemented solutions.
Bachelor's Degree
Master's Degree
- Salesforce CRM Solutions Exposure: Experience working with Salesforce CRM solutions, including designing, implementing, and supporting solutions with LWC and integration experience.
- Agile Methodologies Application: Exposure to Agile, Scrum, and Waterfall methodologies, with the ability to apply them to ensure a smooth software development lifecycle.
- System Testing Execution: Experience executing system testing, user acceptance, and change management to ensure successful implementation and long-term user adoption.
- Business Analysis Understanding: Exposure to business analysis, with the ability to understand clients' unique challenges and develop tailored solutions to address their business needs.
- Software Development Lifecycle Management: Experience working within a software development lifecycle, with the ability to utilize methodologies to ensure smooth delivery.
- Integration Experience: Exposure to integrating Salesforce CRM solutions with other systems, enhancing the ability to design and implement comprehensive solutions.
- Advanced LWC Knowledge: Experience working with Lightning Web Components (LWC), enabling the development of customized and efficient Salesforce solutions.
- Waterfall Methodology Familiarity: Exposure to Waterfall methodology, allowing for the application of this approach to ensure a smooth software development lifecycle.
- Years of Experience:14-18
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Title
Job ID
136837
City / Township / Village
COIMBATORE
State / Province
Tamil Nadu
Country
India
Work arrangement
Hybrid
Area of work
Consulting
Employment type
Regular
Position type
Professional
Up to 20% or 1 day a week
Company
(0063) IBM India Private Limited
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
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