P&C Warranty BA - Product Owner (PO)

Fulcrum Digital Inc; Pune City; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Fulcrum Digital Inc is seeking a skilled Product Owner (PO) to lead the design and development of a consumer-facing Portal. The ideal candidate will have strong experience in product ownership, particularly in the Consumer Warranty or Insurance sectors, and will manage key projects from backlog to delivery, collaborating with various teams to ensure success in an Agile environment.

Qualifications

• 12+ years of experience with at least 6 years in product ownership or business analysis.
• Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
• Hands-on experience with Agile methodologies (Scrum/Kanban).
• Proven ability to define product vision and roadmaps.
• Experience working with cross-functional teams.

Responsibilities

• Own and manage the product backlog for Consumer Warranty offerings.
• Gather insights to define project needs and specifications.
• Work with stakeholders to define and prioritize features.
• Translate business requirements into user stories.
• Collaborate with UI/UX teams to design intuitive interfaces.
• Coordinate with technical teams for API design and integration.
• Lead sprint planning and review sessions in Agile environments.
• Monitor progress, risks, and dependencies.
• Gather customer feedback and enhance the product.
• Maintain product documentation and training material.

Skills

Product ownership

Business analysis

Agile methodologies

Stakeholder management

Communication

Education

Bachelors degree in Engineering

MBA or equivalent experience

Tools

JIRA

Confluence

ADO

Figma

Postman

Job description

Join to apply for the P&C Warranty BA - Product Owner (PO) role at Fulcrum Digital Inc

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Join to apply for the P&C Warranty BA - Product Owner (PO) role at Fulcrum Digital Inc

We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space.

Key Responsibilities:

• Own and manage the product backlog for the Consumer Warranty offerings.
  
• Gather insights to define project needs and specifications
  
• Work with business stakeholders to define and prioritize features, enhancements, and integrations.
  
• Translate business requirements into user stories with detailed acceptance criteria.
  
• Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
  
• Coordinate with technical teams for API design, system integration, and performance optimization.
  
• Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
  
• Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
  
• Act as the voice of the customer by continuously gathering feedback and enhancing the product.
  
• Maintain product documentation, roadmaps, and training material for internal and external users.
  
  

Required Qualifications:

• Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
  
• Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
  
• Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
  
• Hands-on experience working with Agile methodologies (Scrum/Kanban).
  
• Proven ability to define clear product vision, roadmaps, and MVP scope.
  
• Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams.
  
• Familiarity with customer portals, CRM systems, and claims processing workflows.
  
• Exposure to API-based integrations and third-party service provider platforms.
  
• Excellent communication, stakeholder management, and documentation skills.
  
• Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.
  
  

Preferred Qualifications:

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  
• Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
  
• Prior experience building platforms involving user onboarding, ticketing, and document workflows.
  
• Understanding of compliance, data security, and role-based access controls.
  
  
  
  

Job Summary:

We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space.

Key Responsibilities:

• Own and manage the product backlog for the Consumer Warranty offerings.
  
• Gather insights to define project needs and specifications
  
• Work with business stakeholders to define and prioritize features, enhancements, and integrations.
  
• Translate business requirements into user stories with detailed acceptance criteria.
  
• Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
  
• Coordinate with technical teams for API design, system integration, and performance optimization.
  
• Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
  
• Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
  
• Act as the voice of the customer by continuously gathering feedback and enhancing the product.
  
• Maintain product documentation, roadmaps, and training material for internal and external users.
  
  

Required Qualifications:

• Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
  
• Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
  
• Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
  
• Hands-on experience working with Agile methodologies (Scrum/Kanban).
  
• Proven ability to define clear product vision, roadmaps, and MVP scope.
  
• Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams.
  
• Familiarity with customer portals, CRM systems, and claims processing workflows.
  
• Exposure to API-based integrations and third-party service provider platforms.
  
• Excellent communication, stakeholder management, and documentation skills.
  
• Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.
  
  

Preferred Qualifications:

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  
• Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
  
• Prior experience building platforms involving user onboarding, ticketing, and document workflows.
  
• Understanding of compliance, data security, and role-based access controls.
  
  
  
  

Requirements

Job Summary:

We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space.

Key Responsibilities:

• Own and manage the product backlog for the Consumer Warranty offerings.
  
• Gather insights to define project needs and specifications
  
• Work with business stakeholders to define and prioritize features, enhancements, and integrations.
  
• Translate business requirements into user stories with detailed acceptance criteria.
  
• Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
  
• Coordinate with technical teams for API design, system integration, and performance optimization.
  
• Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
  
• Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
  
• Act as the voice of the customer by continuously gathering feedback and enhancing the product.
  
• Maintain product documentation, roadmaps, and training material for internal and external users.
  
  

Required Qualifications:

• Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
  
• Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
  
• Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
  
• Hands-on experience working with Agile methodologies (Scrum/Kanban).
  
• Proven ability to define clear product vision, roadmaps, and MVP scope.
  
• Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams.
  
• Familiarity with customer portals, CRM systems, and claims processing workflows.
  
• Exposure to API-based integrations and third-party service provider platforms.
  
• Excellent communication, stakeholder management, and documentation skills.
  
• Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.
  
  

Preferred Qualifications:

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  
• Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
  
• Prior experience building platforms involving user onboarding, ticketing, and document workflows.
  
• Understanding of compliance, data security, and role-based access controls.
  
  
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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