Outbound Appointment Setter

Langford Staffing; Jaipur; À distance; INR 2 721 000 - 3 401 000; Plein temps

Résumé du poste

Langford Staffing is seeking experienced outbound appointment setters for high-volume consumer outreach campaigns. This remote, full-time role operates during U.S. Eastern Time, with annual earnings targets of CAD 40,000–CAD 50,000.

You will make outbound calls, qualify prospects, and transfer warm leads to sales representatives. The ideal candidate has 3+ years in appointment setting or related fields, strong English, and familiarity with dialers like Convoso/Five9/NICE CXone.

Qualifications

• Three or more years of appointment-setting or outbound calling experience.
• Experience using an automatic or predictive dialer.
• Experience qualifying consumers before scheduling an appointment or transfer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting transfer or appointment targets.
• Clear and professional spoken English.
• Ability to stay calm with difficult customers.
• Strong listening skills and adaptability.
• Accurate CRM and call-disposition habits.
• Willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time hours.

Responsabilités

• Make high-volume outbound calls using an automatic dialer.
• Gain consumer attention quickly and open calls professionally.
• Ask qualification questions and handle objections.
• Schedule callbacks or appointments; complete warm transfers.
• Record notes, outcomes, and call dispositions accurately.
• Follow scripts and opt-out procedures; meet performance targets.
• Collaborate with sales reps to transfer qualified leads.

Connaissances

Outbound calling

Appointment setting

Lead generation

Telesales

Call center sales

Dialer experience

Objection handling

Active listening

CRM usage

Coaching receptiveness

Outils

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Description du poste

Remote | Full-Time | U.S. Eastern Time

Annual Target Earnings: C$40,000-C$50,000

The Opportunity

Langford Staffing is recruiting experienced Outbound Appointment Setters for a client operating high-volume consumer outreach campaigns.

What You’ll Do

• Make high-volume outbound calls using an automatic dialer.
• Gain the consumer’s attention quickly.
• Deliver clear and professional call openings.
• Ask required qualification questions.
• Handle objections and initial rejection.
• Build interest without using aggressive or misleading tactics.
• Ask qualified consumers to speak with a sales representative.
• Complete warm and live transfers.
• Schedule callbacks or appointments when required.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification requirements, and opt-out procedures.
• Meet hourly and daily performance targets.

Campaigns may involve health benefits, insurance, telecommunications, or other consumer services.

Required Experience

• Three or more years of experience in appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Experience qualifying consumers before scheduling an appointment or completing a transfer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward transfer, appointment, conversion, or call targets.
• Clear and professional spoken English.
• The ability to remain calm with impatient, skeptical, or difficult consumers.
• Strong listening skills and the ability to adjust your response.
• Accurate CRM and call-disposition habits.
• Willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time calling hours.

Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or a similar dialer is preferred.

Remote Work Requirements

You must have:

• A computer with at least 16 GB of RAM.
• Dual monitors, including an external monitor of at least 22 inches.
• A wired USB noise-cancelling headset.
• A webcam.
• A quiet workspace suitable for continuous calls.
• Wired internet with at least 100 Mbps download and 10 Mbps upload.
• Backup internet and power arrangements.
• The ability to use a dialer, CRM, and campaign system simultaneously.

What Success Looks Like

• Qualified and accepted live transfers.
• Appointments or scheduled callbacks when applicable.
• Hourly and daily calling results.
• Objection-handling effectiveness.
• Qualification accuracy.
• Call quality and professionalism.
• Accurate notes and dispositions.
• Attendance and schedule adherence.
• Compliance with campaign requirements.

Who Will Succeed

The right candidate can connect with consumers quickly, respond naturally to objections, and confidently ask for the next step.

You should be comfortable with continuous calling, frequent rejection, and performance targets.

You do not need to deliver a perfect script immediately. You must have a strong communication foundation, remain open to coaching, and apply feedback quickly.