Order To Cash Processor

Manpowergroup Services India; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Manpowergroup Services India is seeking a Billing & Contract Operations professional aligned with Finance Operations to manage contract creation, amendments, and accurate invoicing. You will coordinate with cross-functional teams to support business operations and ensure compliance with controls and policies.

Responsibilities include end-to-end billing, contract data maintenance in ERP/CLM systems (Workday experience helpful), and monitoring milestones impacting billing cycles.

Qualifications

• Masters or Bachelor's degree in Commerce, Finance, Business Administration, or related field.
• 2–5 years of experience in billing, contract management, or finance operations.
• Exposure to revenue recognition concepts.
• Experience in shared services or global delivery environment.
• Familiarity with automation tools and process improvement initiatives.

Responsibilities

• Create and manage contract creation and amendments, ensuring accuracy and alignment with business requirements.
• Manage end-to-end billing processes, ensuring timely and accurate invoice generation in line with contract terms
• Review and interpret contracts to validate pricing, billing schedules, and invoicing triggers
• Perform billing adjustments, credit notes, and resolve discrepancies in coordination with stakeholders
• Maintain and update contract data in ERP/CLM systems, ensuring accuracy and completeness. An experience in Workday would be helpful.
• Track contract milestones, renewals, and amendments impacting billing cycles
• Collaborate with internal teams (Finance, Sales, Delivery) to address billing and contract-related queries
• Prepare periodic reports, dashboards, and status updates for management
• Ensure compliance with internal controls, audit requirements, and organizational policies
• Identify and drive process improvements to enhance efficiency and reduce errors

Skills

Billing processes

Contract management

ERP/CLM tools

Analytical skills

Communication

Stakeholder management

Education

Masters or Bachelor's in Commerce/Finance/Business Administration

Tools

Workday

SAP

Oracle

Dynamics

Job description

Role & responsibilities

Job Summary:

You will be aligned with our Finance Operations vertical and help manage billing and contract lifecycle processes. You will be responsible for ensuring Contract creation & Amendment, accurate invoicing, and seamless coordination with cross-functional teams to support business operations.

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Roles and Responsibilities:

• Create and manage contract creation and amendments, ensuring accuracy and alignment with business requirements.
• Manage end-to-end billing processes, ensuring timely and accurate invoice generation in line with contract terms
• Review and interpret contracts to validate pricing, billing schedules, and invoicing triggers
• Perform billing adjustments, credit notes, and resolve discrepancies in coordination with stakeholders
• Maintain and update contract data in ERP/CLM systems, ensuring accuracy and completeness. An experience in Workday would be helpful.
• Track contract milestones, renewals, and amendments impacting billing cycles
• Collaborate with internal teams (Finance, Sales, Delivery) to address billing and contract-related queries
• Prepare periodic reports, dashboards, and status updates for management
• Ensure compliance with internal controls, audit requirements, and organizational policies
• Identify and drive process improvements to enhance efficiency and reduce errors

Skill Required:

• Strong understanding of billing processes and contract management
• Knowledge of financial controls and compliance requirements
• Experience working with ERP/CLM tools (e.g., Workday, SAP, Oracle, Dynamics)
• Good analytical and problem-solving skills
• Strong communication and stakeholder management abilities
• Attention to detail and ability to manage multiple priorities

Qualifications:

• Masters or Bachelors degree in Commerce, Finance, Business Administration, or related field

Experience:

• 2–5 years of experience in billing, contract management, or finance operations

Good to Have Skills:

• Exposure to revenue recognition concepts
• Experience in shared services or global delivery environment
• Familiarity with automation tools and process improvement initiatives

Shift: India & UK Timings
WFO- Monday to Friday(100% RTO)