Order to Cash Operations Analyst

Accenture services Pvt Ltd; Gurugram District; On-site; INR 600,000 - 700,000; Full time

Job summary

Accenture is hiring an Order to Cash Operations Analyst to join our Finance Operations vertical in India. You will lead day-to-day contract management and billing processes, ensuring accuracy, timeliness, and compliance across customer engagements.

You will review complex contracts, pricing terms, and billing calculations, identify revenue leakage risks, and support escalation management. This role requires strong analytical skills and a focus on first-time-right invoicing.

Qualifications

• Proficient in contract management and billing processes.
• Strong analytical and problem-solving abilities.
• Experience with revenue recognition and billing accuracy.

Responsibilities

• Perform end-to-end order-to-cash activities including contract and pricing review.
• Validate billing calculations, taxes, and adjustments for accuracy.
• Identify and mitigate revenue leakage and over/under-billing risks.
• Coordinate with internal teams and customers to resolve billing queries within 48 hours.
• Ensure timely delivery of invoices with 100% accuracy on first pass.

Skills

Order to Cash Billing Processing

Education

BCom/CA Inter

Job description

Skill required:

Order to Cash - Billing Processing

Designation:

Order to Cash Operations Analyst

Qualifications:

BCom/CA Inter

Years of Experience:

4 to 7 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will responsible for day-to-day contract management and billing operations, ensuring accuracy, timeliness, compliance, and team productivity. This role provides operational leadership, drives performance, manages escalations, and acts as the first line of governance between execution teams and senior leadership. Contract Management & Billing profile consistent of below responsibilities: Perform advanced quality reviews on:

• Complex contract configurations and pricing terms
• Billing calculations, volume tiers, minimums, and adjustments
• Contract amendments, renewals, and terminations
• Validate end-to-end traceability between contract terms and billing output.
• Identify revenue leakage risks, under/over-billing scenarios, and control gaps.
• Independently handle high-risk and high-value accounts.
• Ensure 100% accuracy before releasing the invoice.
• Ensure timely process execution to avoid revenue loss.
• Design the process and configure the technology to support the process of creating 100% first time right invoices as per customer contract.

What are we looking for?

Good understanding of Contract management process. Ability to support opportunity for revenue loss and improve the process. Timely and accurate contract and invoice processing. Ability to do root cause analysis for any error and take corrective actions to ensure 100% accuracy to meet process standards. Open to learning and coaching. Strong ability to interpret contracts, schedules, and amendments Clear understanding of: Pricing models (fixed, usage-based, tiered, minimums, caps) Contract terms impacting billing (effective dates, termination, renewals) Ability to translate legal language into billing rules accurately Validation of contract-to-system configuration alignment.

Roles and Responsibilities:

1. 1. Contract & Pricing Proficiency Strong ability to interpret contracts, schedules, and amendments Clear understanding of: Pricing models (fixed, usage-based, tiered, minimums, caps) Contract terms impacting billing (effective dates, termination, renewals) Ability to translate legal language into billing rules accurately Validation of contract-to-system configuration alignment.
2. 2. Billing & Revenue Knowledge End-to-end understanding of billing lifecycle: Input data calculation — invoice — revenue posting Proficiency in: Volume-based billing Adjustments, credits, rebills One-time vs recurring charges Ability to identify: Under-billing / over-billing Missed volumes or duplicate charges Understanding of revenue impact and downstream finance implications Ability to coordinate with end customer and Business to provide clarity and resolve queries on 48 hours.