Order to Cash Operations Analyst

8105 ASOL-Chennai STPI Company; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture is seeking a Billing Analyst in Chennai to manage end-to-end invoice processing within the Order-to-Cash (OTC) cycle. The role involves SAP SD usage, EDI/self-billing, and customer portal invoicing to ensure accurate and timely billing aligned with delivery and pricing agreements.

The candidate should have 3–7 years in billing/OTC with Automotive domain experience preferred, a B.Com degree, and strong Excel skills.

Qualifications

• Bachelor’s degree in Commerce / Finance / Accounting required.
• Experience in Billing / OTC / Finance operations is essential.
• 3–7 years in billing/OTC with automotive domain preferred.
• A plus: exposure to automation and SAP tooling.

Responsibilities

• Invoice Creation & Processing: generate customer invoices from delivery data and sales orders.
• Billing Validation & Quality Checks: verify pricing, quantities, tax codes, and master data before release.
• Invoice Delivery & Customer Communication: send invoices via EDI, portals, email, or PDF.
• Exception Handling & Dispute Resolution: address rejected invoices and root causes with stakeholders.
• Coordination & Stakeholder Management: collaborate with Logistics, Finance, and Customers; meet SLAs.
• Process Compliance & Reporting: follow SOX and maintain audit trails; track KPIs.
• Automation & Continuous Improvement: identify opportunities to reduce manual work and push for SAP automation.

Skills

OTC cycle knowledge

EDI & self-billing

Customer portal invoicing

Advanced Excel

Education

Bachelor’s degree in Commerce / Finance / Accounting

MBA or certification (optional)

Tools

SAP SD module

Job description

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications:BCom Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

A Billing Analyst in the automotive industry is responsible for end-to-end invoice processing, validation, and customer billing activities within the Order-to-Cash (OTC) cycle. The role involves working with SAP systems, Direct Billing, EDI/self-billing processes, and customer portals, ensuring accurate and timely billing aligned with delivery and pricing agreements. This aligns with your internal billing flow where invoices are generated from delivery notes, processed in SAP, and sent via EDI/email/portal.

What are we looking for?

• Technical Skills
  • SAP (SD module – VF01,VA01, VF04, VFX3, etc.)
  • Knowledge of:
    • OTC cycle
    • EDI & self-billing
    • Customer portal invoicing
  • Advanced Excel (pivot, lookup, reporting)
• Functional Skills
  • Strong understanding of:
    • Automotive supply chain billing
    • Pricing and delivery-based invoicing
  • Exposure with high-volume invoice processing
• Soft Skills
  • Analytical problem-solving (invoice errors, rejections)
  • Stakeholder communication
  • Attention to detail and accuracy
  • Ability to handle deadlines/SLA-driven work
• Qualifications
  • Bachelor’s degree in Commerce / Finance / Accounting
  • MBA or certification (optional but preferred)
  • 3–7 years in billing / OTC / finance operations (Automotive domain experience preferred)
• Preferred Experience (Nice to Have)
  • Based on your environment and emails:
  • Experience in handling 100+ invoices/month and automation initiatives
  • Exposure to self-billing models and SAP automation improvements

Roles and Responsibilities

Key Responsibilities

1. Invoice Creation & Processing
   • Generate customer invoices based on delivery data and sales orders.
   • Process different billing types:
     • Standard billing (VF01, VF04, etc.)
     • Self-billing / non-EDI billing
   • Ensure invoices are posted correctly in SAP as per sales/delivery plan
2. Billing Validation & Quality Checks
   • Validate pricing, quantities, tax codes, and customer master data before invoice release.
   • Identify and resolve discrepancies (pricing differences, missing data, etc.).
   • Perform pre-billing and post-billing quality checks to ensure compliance.
3. Invoice Delivery & Customer Communication
   • Send invoices via:
     • EDI
     • Customer portals
     • Email/PDF
     • Physical invoices (if required)
   • Confirm customer receipt and handle acknowledgment through portals.
4. Exception Handling & Dispute Resolution
   • Handle rejected invoices and analyze root causes.
   • Work with logistics, finance, and customers to resolve issues.
   • Reissue corrected invoices when required.
5. Coordination & Stakeholder Management
   • Collaborate with:
     • Logistics / plant teams (delivery confirmation)
     • Finance teams (posting & reconciliation)
     • Customers (invoice queries)
   • Ensure SLA adherence and timely resolution of requests.
6. Process Compliance & Reporting
   • Follow SOX/compliance guidelines and internal controls.
   • Maintain documentation and audit trails for billing activities.
   • Track KPIs such as:
     • Billing accuracy
     • Cycle time
     • Rejection rate
7. Automation & Continuous Improvement
   • Identify opportunities to reduce manual billing effort (e.g., automation, EDI improvements).
   • Support transition to digital/self-billing processes (common in automotive operations).

BCom

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. World. Explore your next step at Accenture