Order To Cash Operations Analyst

Accenture in India; Chennai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Accenture in India is seeking an Order to Cash Operations Analyst with 3–7 years of billing/OTC experience. You will handle end-to-end invoice processing in SAP, validate pricing, and coordinate with logistics and finance to ensure accurate customer invoicing.

The role emphasizes high-volume billing, attention to detail, and adherence to SLAs within automotive domain experiences or similar sectors.

Qualifications

• Invoice processing in OTC cycle and billing validation.
• Experience with SAP SD: VF01, VA01, VF04, VFX3, etc.
• Strong Excel skills for pivoting and reporting.

Responsibilities

• Invoice Creation & Processing based on delivery data and sales orders.
• Billing Validation: pricing, quantities, tax codes, master data.
• Delivery & Customer communication via EDI, portals, or email.
• Handle exceptions and resolve invoice disputes with stakeholders.
• Ensure SOX/compliance and maintain audit trails.

Skills

OTC cycle knowledge

Advanced Excel

Analytical problem-solving

Stakeholder communication

Attention to detail

Deadline/SLA awareness

Education

Bachelor’s degree in Commerce / Finance / Accounting

MBA or certification (optional)

Tools

SAP (SD module)

Job description

Job Description:

Skill required: Order to Cash - Billing Processing

Designation: Order to Cash Operations Analyst

Qualifications:BCom

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

A Billing Analyst in the automotive industry is responsible for end-to-end invoice processing, validation, and customer billing activities within the Order-to-Cash (OTC) cycle. The role involves working with SAP systems, Direct Billing, EDI/self-billing processes, and customer portals, ensuring accurate and timely billing aligned with delivery and pricing agreements. This aligns with your internal billing flow where invoices are generated from delivery notes, processed in SAP, and sent via EDI/email/portal.

What are we looking for?

• Technical Skills
• SAP (SD module – VF01,VA01, VF04, VFX3, etc.)
• Knowledge of: o OTC cycle o EDI & self-billing o Customer portal invoicing
• Advanced Excel (pivot, lookup, reporting) ________________________________________ Functional Skills
• Strong understanding of: o Automotive supply chain billing o Pricing and delivery-based invoicing
• Experience with high-volume invoice processing ________________________________________ Soft Skills
• Analytical problem-solving (invoice errors, rejections)
• Stakeholder communication
• Attention to detail and accuracy
• Ability to handle deadlines/SLA-driven work ________________________________________ ?? Qualifications
• Bachelor’s degree in Commerce / Finance / Accounting
• MBA or certification (optional but preferred)
• 3–7 years in billing / OTC / finance operations (Automotive domain experience preferred) ________________________________________ ? Preferred Experience (Nice to Have) Based on your environment and emails:
• Experience in handling 100+ invoices/month and automation initiatives
• Exposure to self-billing models and SAP automation improvements Roles and Responsibilities: ?? Key Responsibilities 1. Invoice Creation & Processing
• Generate customer invoices based on delivery data and sales orders.
• Process different billing types: o Standard billing (VF01, VF04, etc.) o Self-billing / non-EDI billing
• Ensure invoices are posted correctly in SAP as per sales/delivery plan ________________________________________ 2. Billing Validation & Quality Checks
• Validate pricing, quantities, tax codes, and customer master data before invoice release.
• Identify and resolve discrepancies (pricing differences, missing data, etc.).
• Perform pre-billing and post-billing quality checks to ensure compliance. ________________________________________ 3. Invoice Delivery & Customer Communication
• Send invoices via: o EDI o Customer portals o Email/PDF o Physical invoices (if required)
• Confirm customer receipt and handle acknowledgment through portals. ________________________________________ 4. Exception Handling & Dispute Resolution
• Handle rejected invoices and analyze root causes.
• Work with logistics, finance, and customers to resolve issues.
• Reissue corrected invoices when required. ________________________________________ 5. Coordination & Stakeholder Management
• Collaborate with: o Logistics / plant teams (delivery confirmation) o Finance teams (posting & reconciliation) o Customers (invoice queries)
• Ensure SLA adherence and timely resolution of requests. ________________________________________ 6. Process Compliance & Reporting
• Follow SOX/compliance guidelines and internal controls.
• Maintain documentation and audit trails for billing activities.
• Track KPIs such as: o Billing accuracy o Cycle time o Rejection rate ________________________________________ 7. Automation & Continuous Improvement
• Identify opportunities to reduce manual billing effort (e.g., automation, EDI improvements).
• Support transition to digital/self-billing processes (common in automotive operations).
  

Requirements: