Delivery Operations Team Lead

Accenture in India; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Accenture in India seeks a Delivery Operations Team Lead in Billing and Revenue Management within the Order to Cash function. The role requires 7–11 years of experience in Billing, with strong Excel, SAP knowledge, and accounting expertise.

You will oversee reconciliation activities, ensure accuracy, compliance, and timely processing, and guide a team to meet service levels. Responsibilities include data entry, audits, rates and pre-billing checks, and resolving gaps before billing, with

Qualifications

• Bachelor's degree with specialization in F&A
• 7-8+ years of applicable work experience in Order to Cash functions
• Strong conceptual Accounting Knowledge
• Strong auditing skills
• Strong MS Excel Skills
• Knowledge in General Accounting/ Reconciliation
• Knowledge of SAP (preferable)

Responsibilities

• Executes billing transactions accurately and timely.
• Oversees RevOps and Billing process reporting and analysis.
• Delivers process requirements to meet service levels and KPIs.
• Ensures compliance with internal controls and regulations.
• Provides customer service support and SWAT for escalations from Wholesaler personnel and Contact Center.
• Performs data entry and transaction audits with high accuracy.
• Performs complex Revenue Quality Management: rates audits, pre-billing checks, reconciliations.
• Identifies gaps before billing to reduce revenue leakage.
• Adheres to SOX and external standards.

Skills

MS Excel

Accounting

Auditing

Reconciliation

SAP

Deductive reasoning

Problem solving

Education

Bachelor's degree in Commerce with specialization in F&A

Tools

SAP

Job description

Skill required:

Order to Cash - Billing and Revenue Management

Designation:

Delivery Operations Team Lead

Qualifications:

BCom

Years of Experience:

7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

The Billing Reconciliation Specialist is responsible for performing billing reconciliation activities to help businesses maintain accurate financial records, avoid overcharges or undercharges, ensure compliance with financial regulations, and improve overall financial management by comparing and matching internal financial records against external statements or invoices to ensure accuracy and consistency. This role requires 7 to 10 years of experience in Billing Primary purpose of this position:

• Executes timely and accurate transactions.
• Ensure accurate and timely preparation and completion of RevOps and Billing processes, development and production of required reports and analysis.
• Delivery of process requirements to achieve Service Levels and Key Performance targets.
• Ensure compliance to internal controls, standards, and regulations.
• Provide customer service support and SWAT support for requests escalated from Wholesaler personnel and Contact Center.
• Assumes and completes project responsibilities in a timely and accurate fashion. Main Accountability:
• Perform data entry, transaction Audit activities. Ensure all transactions are performed with a high level of accuracy and in a timely fashion.
• Order to Cash - Perform more complex Revenue Quality Management activities – Rates Audit, Pre-billing checks, reconciliations, rectifications, System report audit to identify gaps.
• Resolve all gaps related to Price, Quantity etc before billing to reduce Revenue Leakage .
• Ensure SOX, internal, and external standards/regulations, and controls are in place and complied with.
• What are we looking for? Relationships: Reports to: Team Lead Qualifications: Education: Bachelors degree with specialization in F&A Work Experience:
• 7-8+ years of applicable work experience in Order to Cash functions
• Strong conceptual Accounting Knowledge
• Strong auditing skills
• Strong MS Excel Skills
• Knowledge in General Accounting/ Reconciliation
• Knowledge of SAP (preferable)
• Deductive reasoning, analytical, and problem-solving skills.
• Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts