Order to Cash Junior Analyst

Dyson; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

Dyson is seeking an OTC Operations professional based in India to manage collections, credit notes, and dispute resolution within the DBS OTC team. You will help optimize cash flow and debtor aging, partnering with markets and sales managers.

The role requires B.Com/MBA in accounting and 2–4 years’ experience in a similar function, with strong communication skills and hands-on knowledge of SAP S4 and Blackline. You’ll contribute to Centre of Excellence goals and continuous process improvements.

Qualifications

• Bachelor of Commerce or MBA in accounting is required.
• 2–4 years of experience in a similar role.
• Clear and concise communication with senior leadership.
• Comfortable in a multi-cultural environment.
• Knowledge of accounting, reporting and analysis.

Responsibilities

• Manage debtor aging and ensure timely collections.
• Maintain aging reports and distribute to sales teams.
• Reconcile AR ledgers and apply payments/credit notes.
• Investigate and resolve non-payment issues.
• Support reporting: debtor days, cash flow forecast.
• Identify process improvements and automation opportunities.

Skills

Accounting knowledge

Financial analysis

Communication

Education

B.Com / MBA in accounting

Tools

SAP S4

Blackline

Job description

About Us

Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.

About Us

Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.

This role reports to the OTC Operations supervisor and is responsible for working in OTC functions with the focus in collection & deduction area for DBS OTC operation team. In this role, you will be part of the team who is responsible for DSO, cash flow forecast, cash collection, Credit note/Bad debt provision, dispute resolution and realized the DBS vision of building Centre of Excellence (COE).

About The Role

You will be responsible for:

• Forge strong relationships with markets stakeholders and work in partnership with them to ensure the achievement of ambitious business objectives.
• Establish and communicate a clear vision of the portfolio assigned and work with the OTC Operations Analyst/Snr Analyst/Manager & Senior stake holders.
• Ensure collaboration with other stockholders across markets
• Responsible for debtor aging, ensuring timely collection of payments, either through direct contact with customers or by directing to local Sales/Account Manager staff.
• Assist in maintaining an accurate aging report and distribute to Sales Team/Local Market for assistance in collection/deduction management process
• Preparing analysis of customer accounts and send account statements to the customer
• AR ledger reconciliation to ensure all payments and credit notes are applied
• Identifying held orders and taking actions to resolve
• Investigating and resolving queries relating to non-payment of invoices
• Classification of customer deductions and working with various stakeholders to resolve (triggering dispute case in SAP)
• Assist leads in Reporting preparation: debtor days, cash flow forecast, credit note provisioning
• Holding regular calls with various stakeholders to keep them updated
• Identifying and executing the necessary process adjustments
• Recommend automation/improvement ideas

People And Culture

• Cultivate Dyson culture and values of being Different, Authentic, Pioneering.
• Build trusting relationships with Finance leaders and partners.

About You

We're looking for someone with:

• B com/MBA in accounting required
• A proven experience of 2-4 years in similar role in other organization.
• Communicate in a concise and clear manner (verbally and written) comfortable working with senior leadership and other stockholders
• Comfortable in a multi-cultural work environment
• Good knowledge of accounting, reporting and analysis, acquired through related work experience
• Ability to analyse financial and operating statistics and provide meaningful feedback.
• Have a ‘Can-do’ attitude, highly self-motivated and deadline driven.
• Hands-on experience in finance process improvements.
• Ability to motivate and encourage a productive working environment
• Working in a fast-paced team environment with high volume activities and changing priorities.
• Experience in accounting and financial systems such as SAP S4 and Blackline, a plus.
• Lean or Six Sigma Certification, a plus.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.