Order To Cash Analyst

Manpowergroup Services India; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

IBM in Chennai is hiring B.Com freshers for the Process Associate, Order to Cash (O2C) role in Finance & Accounting. You will support day-to-day operations, handling customer accounts, receivables, payments and collections, and will learn ERP and finance systems.

The role requires basic accounting knowledge, strong numeric and communication skills, attention to detail, and the ability to work in a team and meet deadlines. Night shifts are part of the schedule, with full-time employment.

Qualifications

• B.Com or Commerce degree required.
• Basic knowledge of accounting principles.
• Good written and verbal communication.
• Proficient in MS Office, esp. Excel.
• Willing to learn and work with ERP finance systems.

Responsibilities

• Handle day-to-day O2C activities.
• Process and maintain customer and order data.
• Support Accounts Receivable activities.
• Assist with deduction activities.
• Perform basic customer account reconciliation.
• Identify and resolve invoice discrepancies.
• Support document backup and follow-up on items.
• Respond to queries on payments and accounts.
• Maintain records and trackers; meet timelines.

Skills

Accounting basics

MS Excel

Communication skills

Numerical ability

Attention to detail

Teamwork

Learning ability

Deadline orientation

Education

B.Com / Commerce degree

Tools

ERP systems

MS Office

Job description

Process Associate Order to Cash (O2C)

Company: IBM
Department: Finance & Accounting
Experience: Freshers (01 Year)
Qualification: B.Com / B.Com (Commerce)
Employment Type: Full Time

Job Overview

IBM is looking for B.Com freshers to join our Finance & Accounting team as Process Associates Order to Cash (O2C).
The selected candidates will be responsible for supporting day-to-day finance operations related to customer accounts, receivables, payments, and collections. This is a good opportunity for fresh graduates who are interested in building a career in Finance & Accounting.

Key Responsibilities

• Handle day-to-day activities related to the Order to Cash (O2C) process.
• Process and maintain customer and order-related information.
• Support Accounts Receivable activities.
• Assist with Deduction activities.
• Perform basic customer account reconciliation.
• Identify and resolve basic payment and invoice discrepancies.
• Support backup document activities and follow up on outstanding items.
• Respond to customer and internal queries related to payments and accounts.
• Maintain accurate records and update process trackers.
• Complete assigned activities within the required timelines and quality standards.
• Follow process guidelines, SOPs, and company policies.
• Work effectively with team members and internal stakeholders.

Required Skills

• B.Com / Commerce graduate.
• Good understanding of basic Accounting principles.
• Good communication skills written and verbal.
• Basic knowledge of MS Excel and MS Office.
• Good numerical and analytical skills.
• Strong attention to detail.
• Ability to work in a team.
• Willingness to learn and adapt to new processes and systems.
• Ability to work within deadlines and meet process targets.

Eligibility

• B.Com graduates with 01 year of experience.
• Freshers are encouraged to apply.
• Candidates should be willing to work in Night shifts.
• Candidates should have a strong interest in Finance & Accounting operations.

What You Will Learn

• End-to-end Order to Cash process.
• Accounts Receivable operations.
• Cash application and payment processing.
• Customer account reconciliation.
• Collections and dispute management.
• Working with ERP and finance systems.
• Professional communication and global process operations.

Location: [Chennai]
Note: Shift timings and work arrangement will be based on business requirements.