Order Management Representative

Live Connections Placements Pvt. Ltd.; Pune District; On-site; INR 495,000 - 605,000; Full time

Job summary

Live Connections Placements Pvt. Ltd. is seeking an Order Management Specialist for Pune. The role requires 2–5 years of experience and a Bachelor's degree, with work in a WFO setup. You will manage quote-to-cash processes, order creation, and contract handling, coordinating with customers and logistics to ensure timely delivery.

The candidate will work with SAP for sales orders, tracking, and fulfilment while maintaining SLA adherence. Immediate joiners preferred; Rotational shift may apply.

Qualifications

• Bachelor's degree is mandatory.
• Experience range of 2–5 years in order management or related role.
• Knowledge of SAP and order processing is required.
• Familiarity with shipping, logistics and customer coordination.

Responsibilities

• Manage end-to-end Order Management and Q2C activities.
• Handle quote creation, validation and conversion into sales orders.
• Manage contract creation, management, amendments and renewals.
• Handle order creation, booking, validation, processing and fulfilment.
• Manage Sales Order creation, updates and tracking in SAP.
• Coordinate with customers, internal teams and logistics for smooth fulfilment.
• Track orders, shipments and delivery status.
• Handle order discrepancies, cancellations and escalations.
• Ensure timely order execution and SLA adherence.

Skills

Order Management

Q2C (Quote-to-Cash)

O2C (Order-to-Cash)

SAP

Order Processing

Order Fulfilment

Order Booking

Sales Order Management

Quote Creation

Contract Management

Contract Creation

Contract Renewals

Renewals Management

Shipment Tracking

Customer Coordination

Education

Bachelor's Degree

Tools

SAP

Job description

Order Management Specialist | Pune

Location: Pune

Work Mode: WFO

Experience: 2–5 Years

Maximum CTC: ₹5.5 LPA

Shift: Rotational

Joining: Immediate Joiners Preferred

Education: Bachelor's Degree Mandatory

Key Skills

Order Management, Quote-to-Cash (Q2C), Order-to-Cash (O2C), SAP, Order Processing, Order Fulfilment, Order Booking, Order Creation, Sales Order Management, Quote Creation, Contract Management, Contract Creation, Contract Renewals, Renewals Management, Shipment Tracking and Customer Coordination.

Key Responsibilities

• Manage end-to-end Order Management and Quote-to-Cash (Q2C) activities.
• Handle quote creation, validation and conversion into sales orders.
• Manage contract creation, contract management, amendments and renewals.
• Handle order creation, order booking, validation, processing and fulfilment.
• Manage Sales Order creation, updates and tracking in SAP.
• Coordinate with customers, internal teams and logistics teams for smooth order fulfilment.
• Track orders, shipments and delivery status.
• Handle order discrepancies, cancellations, returns and escalations.
• Ensure timely order execution and adherence to SLAs.