Order Management Analyst

Vishay; Pune District; On-site; INR 480,000 - 600,000; Full time

Benefits offered by this job

Health care coverage

Global opportunities

Open culture

Career growth

Job summary

Vishay India is seeking an Order Management Officer to ensure efficient order processing at Magarpatta, Pune. In this role you will manage orders from receipt to delivery, and coordinate with multiple internal teams.

You will drive process improvements, automate steps where possible, and maintain strong customer focus while handling debit, credit, and RMA within the order-to-cash cycle.

Bachelor's degree and 2+ years' experience preferred; SAP SD and MS Office experience are valued.

Qualifications

• Bachelor's degree or higher required.
• 2+ years of experience in order management or related role.
• Experience with process automation is a plus.
• Strong coordination and communication skills are essential.
• Ability to manage order-to-cash processes and customer issues.

Responsibilities

• Oversee the order management process to ensure timely, accurate order handling.
• Collaborate with internal teams to automate and improve order management.
• Coordinate cross-functional activities to ensure on-time delivery.
• Resolve issues during order, delivery, or post-delivery stages.
• Manage end-to-end order-to-cash activities including debit/credit/RMA.

Skills

Coordination

Communication

Problem-solving

Customer service

Adaptability

Education

Bachelor's degree or higher

Tools

SAP SD Module

MS Office

Job description

We are seeking great talent to help us build The DNA of tech.

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.

Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at www.Vishay.com.

Do you want to help us build the DNA of tech.? Vishay INDIA is currently seeking applicants for Order Management Officer In this position you will play a key role in ensuring that our order management processes are efficient and consistently meet customer needs.

Job Location: Magarpatta, Pune

What you will be doing:

1. Order Management: Oversee the order management process and ensure that orders are processed in a timely and accurate manner.

2. Continuous Improvement: Work with team/customers to improve/automate the order management process to enhance efficiency and accuracy.

3. Cross-Functional Coordination/Organization: Coordinate with internal functional groups to ensure seamless order processing and on-time delivery.

4. Problem Solving: Handle any issues that may arise during the order/delivery process or any post-delivery issues

5. Order to Cash Management: Manage the entire order to cash process, including handling debit, credit, and RMA.

5. Customer Satisfaction: Always act with customer in mind; ability to fulfill and resolve customer issues/concerns without compromising company interests.

What you will bring along:

• Bachelor's degree or higher.
• 2+ years of experience in a similar role preferably in a distribution or manufacturing company.
• Experience with process automation.
• Excellent coordination and communication skills.
• Ability to manage the order to cash process.
• Problem-solving skills and the ability to handle pressure.
• Strong customer service skills.
• Ability to adapt to changes.
• Hands-on experience with SAP SD Module preferred.
• Proficiency in MS Office preferred.
• Hands-on experience with SAP SD Module preferred.
• Proficiency in MS Office preferred.

What can we offer you for your talent:

Vishay offers a comprehensive suite of benefit programs including health care coverage and provides you with resources to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.

Non-Discrimination and Harassment: Vishay is committed to a workplace free of harassment and unlawful discrimination. We do not engage in discrimination or harassment based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices.