Order Management Analyst

healthcare; Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Solventum, a healthcare-focused innovator, seeks an IT Business Analyst specializing in SAP OTC Order Management in Bengaluru. You will drive end-to-end Order-to-Cash processes, gather requirements across Customer Operations and IT, and translate them into functional specs and test scenarios.

You will analyze production issues, propose configurations and improvements, and collaborate with vendors and internal teams to deploy solutions while ensuring governance and change management are in place.

Qualifications

• Bachelor’s Degree or higher in Information Technology, Business, Supply Chain, Operations, or a related field AND seven (7) years of experience in a business analyst or SAP/IT role.
• Five (5) or more years of hands-on SAP Order-to-Cash and Order Management experience.
• Experience with EDI and non-EDI order integrations.

Responsibilities

• Support design, implementation, testing, and continuous improvement of Order Management processes within Order-to-Cash.
• Collaborate with Customer Operations and IT stakeholders to gather requirements and translate needs into functional specifications and test scenarios.
• Analyze Order Management issues, evaluate options, and recommend system configurations and process improvements.
• Partner with external consultants, vendors, and internal teams to support integrations, testing, data validation, and deployment.
• Support compliance and governance through testing, documentation, audit support, risk mitigation, and change management.

Skills

SAP Order-to-Cash

Order Management

Analytical skills

Stakeholder engagement

Written & verbal communication

Education

Bachelor degree or higher in IT/Business/SC/Ops

Tools

SAP S/4HANA

ERP systems

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

IT Business Analyst - SAP OTC Order Management

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

The Impact You’ll Make in this Role

As an IT Business Analyst - SAP OTC Order Management, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Support the design, implementation, testing, and continuous improvement of Order Management processes within the Order-to-Cash function, ensuring alignment with business requirements and operational objectives.
• Collaborate with cross-functional teams including Customer Operations and IT stakeholders to gather requirements, analyze end-to-end business processes, and translate needs into functional specifications, user stories, process designs, and test scenarios.
• Analyze Order Management issues and enhancement requests, evaluate solution options, and provide recommendations for system configuration, process improvements, and defect resolution.
• Partner with external consultants, vendors, and internal technical teams to support integrations, testing activities, data validation, and deployment of Order Management solutions.
• Support compliance and governance requirements through testing, documentation, audit support, risk mitigation activities, user training, and change management initiatives.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher in Information Technology, Business, Supply Chain, Operations, or a related field AND seven (7) years of experience in a business analyst, functional analyst, SAP consulting, or related information technology role.

AND

In addition to the above requirements, the following are also required:

• Five (5) or more years of hands‑on SAP Order-to-Cash and Order Management experience in a private, public, government, or military environment.
• Experience supporting end-to-end SAP Order Management processes, including customer master data, sales order creation and maintenance, product availability, and outputs.
• Experience with EDI and non-EDI order integrations.
• Experience analyzing production issues and enhancement requests, performing root cause analysis, and recommending system configuration, process improvements, or defect resolution.
• Experience preparing functional specifications, process flows, user stories, test scripts, and business validation documentation for SAP enhancements or ERP transformation initiatives.
• Strong analytical, problem‑solving, stakeholder engagement, and written and verbal communication skills.

Additional qualifications that could help you succeed even further in this role include:

• Experience with SAP S/4HANA Order Management capabilities.
• Experience supporting global ERP deployments, integration testing, user acceptance testing, defect management, and post-go-live stabilization.
• Knowledge of SAP integration points across pricing, delivery, transportation, and related processes upstream and downstream of order management.
• SAP certification in S/4HANA Sales or a related discipline.

Work location:

• Bengaluru (Hybrid)

Travel:

May include up to 10%

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, gender,sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.