Order Management Analyst

IND KCI Medical India Private limited; Bengaluru; Hybrid; INR 2,500,000 - 3,800,000; Full time

Job summary

Solventum is seeking an IT Business Analyst for SAP OTC Order Management in Bengaluru. You will collaborate across Customer Operations and IT to design, implement, and test Order Management processes, ensuring alignment with business requirements.

You will gather requirements, produce functional specs, and drive improvements with cross‑functional teams. The role emphasizes end‑to‑end SAP Order Management, EDI integrations, and governance with a hybrid work model in Bengaluru.

Qualifications

• Bachelor’s degree or higher in Information Technology, Business, Supply Chain, Operations, or related field with 7+ years in BA/functional/ SAP consulting.
• 5+ years hands-on SAP Order-to-Cash and Order Management in diverse environments.
• Experience supporting end-to-end SAP Order Management processes, including master data, order creation, product availability, and outputs.
• Experience with EDI and non-EDI order integrations.
• Experience preparing functional specs, process flows, user stories, test scripts, and validation docs for SAP enhancements.

Responsibilities

• Support design, implementation, testing, and continuous improvement of Order Management within Order-to-Cash.
• Collaborate with Customer Operations and IT to gather requirements and translate into functional specs and test scenarios.
• Analyze issues, evaluate options, and recommend configurations and process improvements.
• Coordinate with consultants, vendors, and internal teams for integrations, testing, data validation, and deployment.
• Support governance, audits, training, and change management.

Skills

SAP Order-to-Cash

Order Management

Analytics

Stakeholder engagement

Communication

Testing & specs

Education

Bachelor’s degree or higher in IT/Business/SC/Operations

Tools

SAP S/4HANA

ERP systems

MS Excel

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: IT Business Analyst - SAP OTC Order Management

3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As an IT Business Analyst - SAP OTC Order Management, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Support the design, implementation, testing, and continuous improvement of Order Management processes within the Order-to-Cash function, ensuring alignment with business requirements and operational objectives.
• Collaborate with cross-functional teams including Customer Operations and IT stakeholders to gather requirements, analyze end-to-end business processes, and translate needs into functional specifications, user stories, process designs, and test scenarios.
• Analyze Order Management issues and enhancement requests, evaluate solution options, and provide recommendations for system configuration, process improvements, and defect resolution.
• Partner with external consultants, vendors, and internal technical teams to support integrations, testing activities, data validation, and deployment of Order Management solutions.
• Support compliance and governance requirements through testing, documentation, audit support, risk mitigation activities, user training, and change management initiatives.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher in Information Technology, Business, Supply Chain, Operations, or a related field AND seven (7) years of experience in a business analyst, functional analyst, SAP consulting, or related information technology role.
• Five (5) or more years of hands‑on SAP Order-to-Cash and Order Management experience in a private, public, government, or military environment.
• Experience supporting end‑to‑end SAP Order Management processes, including customer master data, sales order creation and maintenance, product availability, and outputs.
• Experience with EDI and non‑EDI order integrations.
• Experience analyzing production issues and enhancement requests, performing root cause analysis, and recommending system configuration, process improvements, or defect resolution.
• Experience preparing functional specifications, process flows, user stories, test scripts, and business validation documentation for SAP enhancements or ERP transformation initiatives.
• Strong analytical, problem‑solving, stakeholder engagement, and written and verbal communication skills.

In addition to the above requirements, the following are also required:

• Experience supporting global ERP deployments, integration testing, user acceptance testing, defect management, and post‑go‑live stabilization.
• Knowledge of SAP integration points across pricing, delivery, transportation, and related processes upstream and downstream of order management.
• SAP certification in S/4HANA Sales or a related discipline.

Additional qualifications that could help you succeed even further in this role include:

• Experience with SAP S/4HANA Order Management capabilities.
• Experience supporting global ERP deployments, integration testing, user acceptance testing, defect management, and post‑go‑live stabilization.
• Knowledge of SAP integration points across pricing, delivery, transportation, and related processes upstream and downstream of order management.
• SAP certification in S/4HANA Sales or a related discipline.

Work location: Bengaluru (Hybrid) Travel: May include up to 10%

Supporting Your Well‑being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion (*)

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges.

20,000+ employees worldwide.

Healthcare that leads with heart and humility starts with listening and never finishes, only evolves.

Operations in 38 countries.

Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives.

In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.