Oracle Scm Functional Consultant

Indihire Consultants; Hyderabad, Chennai, Bengaluru; Hybrid; INR 1,400,000 - 2,000,000; Full time

Job summary

Indihire Consultants in Hyderabad, India seeks a senior Oracle Cloud SCM specialist focusing on Inventory Management and end-to-end order fulfillment. You will lead the resolution of complex incidents, perform root cause analysis, and coordinate permanent fixes with cross-functional teams.

The role includes supporting inventory fulfillment, troubleshooting discrepancies, and mentoring junior staff. A full-cycle Oracle Cloud implementation with hypercare experience is essential.

Qualifications

• 7+ years of Oracle Cloud SCM experience with deep Inventory Management expertise.
• End-to-end supply chain knowledge across procure-to-pay, inventory, and order-to-cash (Order Management, Supply Chain Orchestration, Shipping).
• At least one full-cycle Oracle Cloud implementation with hypercare or post-go-live support in a lead/senior role.
• Hands-on troubleshooting of inventory fulfillment flows (reservations, pick/ship, related transactions).
• Strong knowledge of ASN/SN B2B messaging between Oracle Cloud and trading partners.
• Basic SQL skills for data checks; familiarity with OTBI/BI Publisher reports.
• Strong incident management, documentation, and stakeholder communication; mentoring skills.

Responsibilities

• Own resolution of high-priority and complex production incidents within SLAs, including root cause analysis and permanent fix recommendations.
• Support inventory fulfillment processes: reservations, pick release, pick confirmation, ship confirmation, and inventory transactions triggered by shipments.
• Troubleshoot fulfillment-related inventory issues such as availability discrepancies, reservation failures, and backorders.
• Support core inventory processes: receiving, transfers, cycle counts, on-hand and availability, lot/serial control.
• Monitor inbound/outbound interfaces, identify failures, and drive timely cross-team resolutions.
• Analyze and resolve B2B messaging issues (ASN, SN, PO acknowledgements, receipt confirmations) with the integration team.
• Perform data validation and reconciliation of on-hand/in-transit/shipments vs. ASNs; suggest corrective actions.
• Raise and manage Oracle SRs through to resolution; create runbooks and mentor junior consultants.
• Provide hypercare status updates and escalations to stakeholders and leadership.

Skills

Oracle Cloud SCM

Inventory Management

Order Management

Supply Chain Orchestration

Troubleshooting

Incident management

Stakeholder communication

Tools

OTBI/BI Publisher

SQL

Job description

Role & responsibilities

• Own resolution of high-priority and complex production incidents within SLAs, including root cause analysis and permanent fix recommendations
• Support inventory fulfillment processes: reservations, pick release, pick confirmation, ship confirmation, and inventory transactions triggered by shipments
• Troubleshoot fulfillment-related inventory issues such as availability discrepancies, reservation failures, pick and ship confirm errors, and backorders
• Support core inventory processes: receiving, transfers, miscellaneous transactions, cycle counts, on-hand and availability, lot/serial control
• Monitor inbound and outbound interfaces daily, identify failed or stuck transactions, and drive timely resolution across teams
• Analyze and resolve issues with B2B messages (ASN, SN, PO acknowledgements, receipt confirmations), working with the integration team on fixes and reprocessing
• Perform data validation and reconciliation of on-hand, in-transit, shipments, and receipts vs. ASNs, and recommend corrective actions
• Identify recurring issues and trends, and recommend configuration or process improvements
• Raise and manage Oracle SRs through to resolution
• Create and maintain runbooks and known-error logs; guide and mentor junior consultants and business users
• Provide hypercare status updates and escalations to stakeholders and leadership

Required

• 7+ years of functional experience in Oracle Cloud SCM, with deep Inventory Management expertise
• Strong end-to-end supply chain process knowledge across procure-to-pay, inventory, and order-to-cash, including Order Management, Supply Chain Orchestration, and Shipping
• At least one full-cycle Oracle Cloud implementation and prior hypercare or post-go-live support experience in a lead or senior role
• Proven hands-on experience troubleshooting inventory fulfillment flows, including reservations, pick/ship, and related inventory transactions
• Strong working knowledge of B2B messaging such as ASN and SN, including how they flow between Oracle Cloud and trading partners
• Basic SQL skills for data checks and troubleshooting; familiarity with OTBI/BI Publisher reports
• Strong incident management, documentation, stakeholder communication, and mentoring skills

Preferred

• Oracle Cloud SCM certification (Inventory Management, Order Management, or Supply Chain Orchestration)
• Familiarity with FBDI and integration monitoring (OIC)

Preferred candidate profile

This role leads functional support for hypercare following the Oracle Cloud implementation, with a focus on Inventory Management and the inventory side of order fulfillment. The senior consultant will drive resolution of complex production issues, stabilize end-to-end supply chain operations, and ensure a well-documented solution.

Responsibilities

• Own resolution of high-priority and complex production incidents within SLAs, including root cause analysis and permanent fix recommendations
• Support inventory fulfillment processes: reservations, pick release, pick confirmation, ship confirmation, and inventory transactions triggered by shipments
• Troubleshoot fulfillment-related inventory issues such as availability discrepancies, reservation failures, pick and ship confirm errors, and backorders
• Support core inventory processes: receiving, transfers, miscellaneous transactions, cycle counts, on-hand and availability, lot/serial control
• Monitor inbound and outbound interfaces daily, identify failed or stuck transactions, and drive timely resolution across teams
• Analyze and resolve issues with B2B messages (ASN, SN, PO acknowledgements, receipt confirmations), working with the integration team on fixes and reprocessing
• Perform data validation and reconciliation of on-hand, in-transit, shipments, and receipts vs. ASNs, and recommend corrective actions
• Identify recurring issues and trends, and recommend configuration or process improvements
• Raise and manage Oracle SRs through to resolution
• Create and maintain runbooks and known-error logs; guide and mentor junior consultants and business users
• Provide hypercare status updates and escalations to stakeholders and leadership

Required

• 7+ years of functional experience in Oracle Cloud SCM, with deep Inventory Management expertise
• Strong end-to-end supply chain process knowledge across procure-to-pay, inventory, and order-to-cash, including Order Management, Supply Chain Orchestration, and Shipping
• At least one full-cycle Oracle Cloud implementation and prior hypercare or post-go-live support experience in a lead or senior role
• Proven hands-on experience troubleshooting inventory fulfillment flows, including reservations, pick/ship, and related inventory transactions
• Strong working knowledge of B2B messaging such as ASN and SN, including how they flow between Oracle Cloud and trading partners
• Basic SQL skills for data checks and troubleshooting; familiarity with OTBI/BI Publisher reports
• Strong incident management, documentation, stakeholder communication, and mentoring skills

Preferred

• Oracle Cloud SCM certification (Inventory Management, Order Management, or Supply Chain Orchestration)
• Familiarity with FBDI and integration monitoring (OIC)