Oracle HCM - US Payroll

PwC; Bangalore Rural; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

PwC India is seeking a Manager, Global Payroll to deliver accurate, timely payroll services for multi-country populations with a strong focus on US and Canada. You will partner with HR, Finance, and vendors, leveraging Oracle Fusion Payroll, Workday, and SAP payroll platforms to meet SLAs and drive continuous improvement.

The role requires hands-on US payroll expertise, cross-border collaboration, and the ability to manage complex multi-state/province scenarios, year-end activities, and secure

Qualifications

• 1014 years of hands-on core payroll operations experience, including global payroll exposure.
• Proficiency in at least one major payroll platform: Oracle Fusion Payroll, Workday or SAP Payroll.
• Working knowledge of UKG/Kronos (time & attendance/workforce management).
• Experience using ServiceNow for case/ticket management and knowledge articles.
• US/Canada payroll knowledge/experience (multi-state/province) is an advantage.
• Advanced MS Excel skills (lookups, pivots, data validations); strong data integrity mindset.
• Excellent written and verbal communication; ability to work cross-functionally
• Payroll Certification FPC/CPP would be an added advantage.

Responsibilities

• Lead the US/Canada payroll cycles across multiple states/provinces and frequencies; handle pre/post payroll checks, time corrections, retro/adjustments, garnishments, and year-end activities (e.g., W-2/T4).
• Systems & Tools: Execute payroll using Oracle Fusion Payroll, Workday Payroll or SAP/SuccessFactors Payroll; integrate time files and schedules from UKG (Kronos); manage cases and knowledge articles in ServiceNow.
• Service Delivery: Lead validation of payroll inputs, reconcile with outputs, and address errors or discrepancies
• Lead communication and coordination between PwC team, client, and payroll service providers, escalating issues as necessary and identifying potential resolutions, and regularly reporting on status
• Compliance & Controls: Adhere to country-specific statutory rules, tax withholdings, audit requirements, and internal control frameworks; maintain audit-ready documentation and SOPs.
• Vendor & Stakeholder management: Coordinate with external payroll providers and internal cross-border teams; escalated and remediate issues with clear root-cause analysis.
• Reporting: Monitor and manage service level agreements, key performance indicators, customer performance indicators, and support monthly and quarterly business reviews
• Continuous Improvement: Identify process gaps and automate where possible (e.g., templates, validations, file transformations); contribute to knowledge base and training.
• Team Management: Actively listen, ask questions to check understanding, clearly express ideas. Seek, reflect, act on, and give feedback

Skills

US Payroll

Oracle Fusion Payroll

UKG Kronos

ServiceNow

Data integrity

MS Excel

Cross-functional communication

Night shift coordination

Multi-country payroll

Tools

Oracle Fusion Payroll

Workday Payroll

SAP/SuccessFactors Payroll

UKG Kronos

ServiceNow

Job description

MUST HAVE- US Payroll with Oracle fusion hands on experience

About the role:

The Manager, Global Payroll will deliver accurate, timely, and compliant payroll services for multi-country populations with a strong focus on US and Canada. The role partners closely with HR, Finance, and third-party vendors, and leverages enterprise HR/payroll platforms (Oracle/Workday/SAP), Time & Attendance tools (UKG/Kronos), and case management (ServiceNow) to meet SLAs and drive continuous improvement.

Key responsibilities

• North America focus: Lead the US/Canada payroll cycles across multiple states/provinces and frequencies; handle pre/post payroll checks, time corrections, retro/adjustments, garnishments, and year-end activities (e.g., W-2/T4).
• Systems & Tools: Execute payroll using Oracle Fusion Payroll, Workday Payroll or SAP/SuccessFactors Payroll; integrate time files and schedules from UKG (Kronos); manage cases and knowledge articles in ServiceNow.
• Service Delivery: Lead validation of payroll inputs, reconcile with outputs, and address errors or discrepancies

Lead communication and coordination between PwC team, client, and payroll service providers, escalating issues as necessary and identifying potential resolutions, and regularly reporting on status

• Compliance & Controls: Adhere to country-specific statutory rules, tax withholdings, audit requirements, and internal control frameworks; maintain audit-ready documentation and SOPs.
• Vendor & Stakeholder management: Coordinate with external payroll providers and internal cross-border teams; escalated and remediate issues with clear root-cause analysis.
• Reporting: Monitor and manage service level agreements, key performance indicators, customer performance indicators, and support monthly and quarterly business reviews
• Continuous Improvement: Identify process gaps and automate where possible (e.g., templates, validations, file transformations); contribute to knowledge base and training.
• Team Management: Actively listen, ask questions to check understanding, clearly express ideas. Seek, reflect, act on, and give feedback

Required qualifications & Skills

• 1014 years of hands-on core payroll operations experience, including global payroll exposure.
• Proficiency in at least one major payroll platform: Oracle Fusion Payroll, Workday or SAP Payroll.
• Working knowledge of UKG/Kronos (time & attendance/workforce management).
• Experience using ServiceNow for case/ticket management and knowledge articles.
• US/Canada payroll knowledge/experience (multi-state/province) is an advantage.
• Advanced MS Excel skills (lookups, pivots, data validations); strong data integrity mindset.
• Excellent written and verbal communication; ability to work cross-functionally
• Ensure training materials are kept up-to-date, train team members, and act as backup as needed
• Willing and able to work a night shift aligned to North American time zones.
• Payroll Certification FPC/CPP would be an added advantage